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SSL- Health Insurance / International Customer Service

Remote: 
Full Remote
Contract: 
Internships
Experience: 
Entry-level / graduate
Work from: 
India

Offer summary

Qualifications:

Any Graduate or Above, 3 to 8 Years of relevant experience.

Key responsabilities:

  • Listen to customer calls and comprehend their needs
  • Develop consulting skills in communication and reporting
Black and White Business Solutions Private Ltd logo
Black and White Business Solutions Private Ltd Human Resources, Staffing & Recruiting SME https://www.blackwhite.in
51 - 200 Employees
About Black and White Business Solutions Private Ltd
Incorporated in 2006, Black and White Business solutions Pvt Ltd has gradually developed today into a leading provider of manpower for some of the fortune 500 companies for their junior/ middle / senior and executive requirements. At Black and White Business Solutions, our sole job is to find individuals who are driven to succeed, and match them with companies that know how to reward success.Considered one of the top recruitment firms in Bangalore. We are the pioneer of organized recruitment services in India. Over the years we have played the role as preferred recruitment partners to multinationals and leading Indian businesses which enabled us to emerge as the leading recruitment brand nationally. We follow 360 degree holistic view of a candidate’s qualification, experience and most important personality traits. We boast on the fact that we and have helped careers of over thousands of professionals through our work. Devoted to both clients and candidates, we power the world of work.
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Job description



Job Title :
SSL- Health Insurance / International Customer Service
Qualification :
Any Graduate or Above
Relevant Experience :
3 to 8 Years
Must Have Skills :
1.International customer Service
2.Voice Process
Good Have Skills :
NA
Roles and Responsibilities :
1.Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customer's business goals,
2. Developing core consulting skills around communication, questioning, listening, report writing and presenting,
3.Proficiency in using Microsoft suiteg
4.Awareness of the regulatory requirements in respect of ‘advised’ and ‘non-advised’ sales,
5.Strong verbal and written communication skills at all levels, both internally and externally,Excellent organization skills, with the ability to work to tight deadlines and manage multiple tasks,
6.High level of accuracy and attention to detail in all areas of work, including ability to produce high standards of documentation
7.Effective negotiation skills with stakeholders,
8.Strong interpersonal and project management abilities,Ability to work under pressure and tackle problem efficiently.
Location :
Bangalore
CTC Range :
Upto 10 LPA (Lakhs Per Annum)
Notice period :
Immediate joiner
Shift Timing :
Night Shift
Mode of Interview :
Virtual
Mode of Work :
Work From Home


Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting

Hard Skills

Voice InteractionCustomer SupportSoftware SuiteProject ManagementRegulatory Compliance

Other Skills

  • Report Writing
  • Presentations
  • Communication
  • Active Listening
  • Negotiation
  • Social Skills
  • Detail Oriented
  • Problem Solving
Are you interested?

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