Client Relationship Management - Specialist @Marsh

Company:

Marsh

Description:

We are seeking a talented individual to join our Client Relationship Management team at Marsh McLennan. This role will be based in Bucharest, Romania.
As a Client Relationship Management Specialist, you will play a crucial role in managing client portfolios and ensuring high-quality service delivery.

What can you expect?

• Working for the world’s leading insurance broker and risk adviser

• A clear career development path

• An enthusiastic and passionate team who will support you

• Continuous, on the job, training

We will count on you to:

• Manage a portfolio of clients and provide quality day-to-day service and administration of existing insurance contracts, in compliance with Marsh’s standards and procedures

• Answer client’s requests for insurance / renewal / modification of insurance policies or consultancy services

• Solve problems regarding client account issues & ensure that appropriate messages are being sent to the clients

• Participate in client and prospect meetings

• Identify and actively pursue potential new business opportunities for existing clients and prospects

What you need to have:

• At least 3 years experience in Insurance/Brokerage, experience in Corporate Insurance would be a valuable addition

• Bachelor Degree in Business

• Fluent Romanian, English (B2)

• Computer proficient, very good knowledge of Microsoft Office suite (proficiency with Excel)

• Strong communicative skills, analytical thinking, problem solver, attention to details, organized, with a good self-discipline, with initiative; ability to meet tight deadlines

• Team spirit, willing to learn new things, persuasive, proactive

What makes you stand out:

• Comfortable and motivated to work in a well-structured organization

• Enthusiastic personality and willingness to learn

• Ready to play a leading role in helping cross-functional teams collaborate and achieve challenging goals

• Focused on the importance of getting down to the detail of how things work

• Great communicator and a team player

Why join our team:

• Outstanding opportunity for developing a career in a multinational company, in a motivated team and a dynamic working environment

• Full-Time, Permanent employment contract (working hours 9.00-18.00 with 1 hour lunch break, start can be flexible from 8 to 10 a.m.)

• Attractive benefits package (medical insurance, life insurance, travel insurance, birthday leave, meal vouchers and others)

• Possibility to work from home, hybrid model (3 days at the office, 2 days at home)

• Endless learning opportunities

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.