Medical Virtual Assistant - Medical Receptionist (VC_Lakeline) Position Type: Part-time Employment

Job Title: Medical Virtual Assistant - Medical Receptionist (VC_Lakeline)

Position Type: Part-time Employment

Work Schedule:

Hours: 9:30 AM to 1:30 PM CST

Days: Monday to Friday

Compensation: $5 - $6 per hour (depending on experience)

About Lakeline Wellness Center:

At Lakeline Wellness, we pride ourselves on fostering a warm, welcoming, family-oriented environment. Our practice reflects the essence of a "small country doctor" setting, where patients are treated like family. We value politeness, professionalism, and clear communication while maintaining an informal, approachable atmosphere.

Job Summary:

We are seeking a personable, detail-oriented Virtual Assistant to serve as a Medical Receptionist and Administrative Support Specialist for our practice. The ideal candidate will support both our patients and providers, ensuring efficient day-to-day operations.

Key Responsibilities:

Patient Care Coordination 

• Act as a primary point of contact for patients via phone, email, and CHARM EHR intraoffice messaging.
• Provide clear instructions and answer basic questions regarding lab testing, sample collection, and blood draw procedures.
• Coordinate with laboratories (Vibrant America, LabCorp, Evexia Diagnostics) for testing, results, and draw details.

Administrative Support

• Schedule appointments, triage calls, and assist with patient inquiries.
• Maintain organized records and manage communications using CHARM EHR.
• Perform general medical administrative tasks to support providers.

Technology Tools

• Utilize CHARM EHR, Microsoft Office Suite (primarily Word), Google Workspace (Docs, Drive), and PowerPoint.
• Communicate effectively through Google Voice and other digital tools as required.

Professional Skills

• Provide a warm, family-oriented experience for patients while maintaining professionalism.
• Demonstrate clear and personable communication over the phone.

Qualifications:

• Experience in medical administration, reception, or patient care coordination is preferred.
• Familiarity with CHARM EHR or similar electronic health record systems.
• Proficiency in Microsoft Office Suite and Google Workspace tools.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.

Basic requirements

• Must be proficient in speaking and writing English very clearly
• Must have RELEVANT WORK EXPERIENCE 
• Be able to submit an NBI clearance or Local Police Clearance background check if requested
• Must be available for video meetings with your camera on
• Must have NO other clients during required work hours

Technical requirements

• Device: Reliable laptop or desktop computer.
• Internet: High-speed connection (minimum 10 Mbps).
• Audio: Noise-canceling headset.
• Video: Webcam for virtual meetings.
• Workspace: Quiet, professional environment.

Additional Requirements

• Must submit a short video introduction as part of your application (1-2 minutes), clear, well-lit, plain background color 
• Work in a family-centered practice with a "patients-first" approach.
• Be part of a warm, supportive team dedicated to providing excellent care.
• Flexible part-time hours, ideal for work-life balance.

To apply, please fill out this form, with complete details. 

** https://wkf.ms/40lckA9 

Can't wait to welcome you onboard!!