Healthcare Virtual Assistant

Job Description:

The Healthcare Virtual Assistant is responsible for the delivery of services or projects contracted by the Client. Services or projects include the following:

• Scheduling - Manage the practice calendar by scheduling appointments in advance and sending appointment reminders to patients with upcoming visits.
• Records Management - Tracking and recording all information for each patient is necessary to create an accurate medical history for future diagnoses.
• General patient inquiries - Clearing emails and handling administration-related inquiries, such as payments, facilitating referrals, or transcribing documents.
• Insurance Processing - Conduct pre-authorization of inquiries with insurance or medical aids and complete claims paperwork.

Requirements:

• Must be Superstar VA Healthcare working remotely..
• Proficient in MS Office; Google Suite, RingCentral or any VOIP system.
• Medical background preferred.
• BPO or similar experience preferred
• Very strong verbal and written communication skills.
• Analytical, organized and systematic.
• Process oriented and follow strict deadlines.
• Able to work with minimal supervision.
• Must be a good team player.

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