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Junior Remote Customer Service Representative (German Speaker)

Remote: 
Full Remote
Experience: 
Junior (1-2 years)
Work from: 
Portugal

Offer summary

Qualifications:

Fluency in German (spoken and written), Basic English skills, Willingness to learn, None.

Key responsabilities:

  • Respond to customer inquiries via phone, email, and chat
  • Keep detailed records of customer interactions
WorldClassTalents logo
WorldClassTalents
0 - 1 Employees
About WorldClassTalents
For Talk About Job Opportunities -> DM or Email (dila.gurescioglu@cbtalents.org)
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Job description

Location: Remote (Based in Braga, Portugal)

Schedule: Monday to Sunday - 24/7 (Rotating Shifts)

  • Days Off: 2 rotating days per week


About the Role:

Are you fluent in German and looking for an opportunity to start your career? We are hiring a Customer Service Representative to join our remote team in Braga, Portugal. No prior experience is required—we will provide all the training you need to succeed!

What You’ll Do:

  • Help customers by responding to inquiries via phone, email, and chat in German.
  • Provide clear and friendly support for products, services, and solutions.
  • Solve customer problems or pass them to the right team when needed.
  • Keep detailed records of customer interactions.
  • Work with your team to improve the customer experience.


What We’re Looking For:

  • Fluency in German (spoken and written) is required.
  • Basic English skills to communicate with the team.
  • A positive attitude and willingness to learn.
  • Flexibility to work rotating shifts, including nights and weekends.
  • Ability to work remotely with a stable internet connection.


What We Offer:

  • Competitive salary and benefits.
  • A fully remote position with flexible shifts.
  • Full training to help you get started—no experience needed!
  • A supportive and friendly team environment.

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Communication
  • Problem Solving
  • Record Keeping
  • Willingness To Learn
  • Physical Flexibility
Are you interested?

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