Job description

MasterStart SA, the South African partner of MasterStart is an EdTech business that places human connection at the heart of our flexible and fully supported online learning programmes. Our portfolio of programmes empowers learners to grow, adapt and develop their careers in our fast-changing world.

At MasterStart, we are:

Passionate about what we do, Flexible in our approach, Genuine in our actions and are committed to Thriving together!

We are looking for an experienced, strategic, ambitious and highly skilled Account Executive to work in a dynamic, fast-paced and fast-growing company. As an Account Executive, you should be solution-oriented, results-driven and customer-centric, whilst helping us achieve our business goals. In this role, you will have the opportunity to manage and expand our existing client account portfolio.

Culture and values are essential to us, so the successful candidate will need to be passionate about people, a life-long learner, experienced, versatile and data-driven with a thorough understanding of best practices.

Responsibilities would include, but are not limited to:

Manage a portfolio of clients to meet sales targets
Build and maintain strong, long-lasting relationships with assigned clients
Initiates, builds and maintains relationships with new clients with the aim of expanding the portfolio of clients
Gain an understanding of client needs and provide tailored solutions to meet their current and future training needs
Develop and execute strategic account plans to achieve sales targets and expand existing account opportunities
Ensure timely and successful delivery of solutions according to client requirements
Developing solid sales proposals to ensure ongoing existing client growth
Excellent communication and presentation skills to present learning solutions to a large audience
Get feedback and suggest ways to increase client engagement
Resolve issues and handle client complaints quickly and effectively
Collaborate with internal stakeholders to ensure clients' needs are met and excellent service is provided
Monitor and track sales metrics and targets in line with business objectives

Requirements:

Minimum Education Requirement: Undergraduate Degree (NQF 7)
Proven experience working as an Account Executive, or similar role
Familiarity with CRM software and sales processes
A proven record of meeting or exceeding sales targets and driving revenue growth
Outstanding negotiation and consultative sales skills
Strong analytical and problem-solving skills
Exceptional customer service skills
Strong administrative and organisational skills
Be available to travel, if required
Based in Johannesburg, working remotely