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Peer Warmline Specialist - CPRC or CPSS

Remote:

Full Remote

Salary:

36 - 36K yearly

Experience:

Junior (1-2 years)

Work from:

Michigan (USA), United States

Offer summary

Qualifications:

MDHHS Peer Support Specialist Certification (CPSS) or Peer Recovery Coach Certification (CPRC), High School Diploma or GED equivalent, Minimum 1 year paid work experience, Residency in Michigan.

Key responsabilities:

Accept incoming calls, chats and/or texts
Support callers to develop coping skills

Common Ground https://www.commongroundhelps.org/

201 - 500 Employees

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Job description

Description

Position at Common Ground

MDHHS Peer Support Specialist Certification (CPSS)

Peer Recovery Coach Certification (CPRC) Required

Various Full-Time & Part-Time Shifts Available

Base Pay: $18.50 hourly

About you:

The ideal Peer Warmline Specialist is a strong, self-driven, dedicated individual who works fully remote providing peer support . If you are self-disciplined to work from home and wish to serve your peers, we invite you to apply!

About us:

Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more.

Day in the Life

Login to helpline applications
Accept incoming calls, chats and/or texts
Support callers to develop their own coping skills and wellness plans
Connect callers to the MiCAL crisis line, as needed
Provide information on resources (i.e. homeless shelters, food pantries, mental health services, substance use treatment facilities, etc.)
Document each encounter while in-call
Communicate with the Shift Supervisor and other MiCAL staff in order to receive or provide support
Maintain high level confidentiality while performing all duties
Perform other duties as assigned

What you need to apply

Permanent year-round Michigan residency
High School Diploma or GED equivalent
MDHHS Certified Peer Support Specialist
Minimum 1 year paid work experience as a MDHHS Peer Support Specialist
At-home high speed internet on a private network
A private, HIPAA compliant, dedicated office space

What makes us different

Non-Profit mission-driven, person-focused environment
Opportunity for professional growth
Team oriented environment
An organizational culture of mental and behavioral health support for all

For your hard work

Generous Paid Time Off
Shift premiums
Employer sponsored benefit and wellness plans (including 16% fringe pay, Calm App, etc)
Competitive wages

Our Mission

Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.

Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability, or veteran status, among other factors.

Find out more at https://commongroundhelps.org

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