Cash Management Specialist

Overview:

Position:  Cash Management Specialist

Location: Austin, TX- Servicing office. In office at least 2 days per week. Can work from home 3 per days.  

Pay: $18- 24/hr. D.O.E.

Position Summary:

The Cash Management Specialist reports to the Supervisor of Cash Management. The Cash Management Specialist processes payments and other monetary and non-monetary transactions on mortgage customers’ accounts.

1. Review and post incoming mortgage loan payments, received from various payment sources, such as checks, ACH drafts, wire transfers and lockbox processed items
2. Review and make decisions on exceptions received from lockbox
3. Research and resolve exception items
4. Process transaction reversals
5. Receive and process checks from the mail room
6. Remotely deposit checks
7. Generate borrower correspondence related to payment processing
8. Complete tasks assigned by other departments related to cash and payment processing including Customer Care, Escrow, Loan Administration, Investor Services, and Default departments.
9. Research and resolve transaction inquiries
10. Monitor and process funds held in suspense
11. Monitor bank accounts for incoming funds and to ensure no overdrafts occur
12. Submit and process funds transfers between bank accounts
13. Balance and reconcile funds including borrower payments, tax and insurance funds, and other types of monetary transactions
14. Monitor control reports to ensure posting accuracy
15. Process disbursements and reclasses
16. Other duties and projects as assigned.

1. Experience working general ledger or bank accounting software packages;
2. Ability to review and accurately interpret information on a loan history statement; a working knowledge of loan payments and the parts of a loan payment, posting cash to customer accounts, reconciling high volume bank accounts addressing customer inquiries and problem solving.
3. Strong PC Skills.  Must be proficient in MS Windows, Excel, Outlook and Work. Intermediate Excel skills a plus;
4. Working knowledge of Mortgage Servicing Platform (MSP), MSP Cash Workstation or other payment posting systems a plus;
5. Ability to learn and adapt to new technology quickly;
6. Has knowledge of commonly used terminology, concepts and practices and procedures within the mortgage industry;
7. Ability to meet time deadlines while working under pressure;
8. Ability to effectively handle simultaneous tasks and projects in a fast-paced environment; 
9. Able to effectively and efficiently work independently or as a member of a team;
10. Strong business writing and math skills;
11. Ability to effectively analyze loan account related problems and define solutions
12. Must be able to work a flexible schedule that may include some evening and weekend hours
13. Must be able to work a flexible schedule that may include some evening and weekend hours;
14. Knowledge of basic accounting functions, cash processing, or reconciling tasks
15. The ideal candidate would have hands-on work experience in mortgage accounting, cash posting, bank account reconciliation or banking (teller preferred) including:

• A working knowledge of consumer loans,
• Ability to review and accurately interpret information on a loan history statement,
• A working knowledge of loan payments and the parts of a loan payment,
• Posting cash to customer accounts,
• Reconciling high volume bank accounts,
• Addressing customer inquiries, and
• Problem solving.

Desired Education/Experience:

1. High school diploma, equivalent or equivalent work experience required.  College Degree in Accounting, Finance or Business a plus; The ideal candidate would possess a combined 2-4 years of related hands-on work experience in mortgage accounting, cash posting, bank account reconciliation or banking (teller preferred) including: a working knowledge of consumer loans.
2. Specialist I – Knowledge of basic accounting functions or cash processing or reconciling tasks

Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S. 

Other Duties: This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization. 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information.

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