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German Speaker Agent (Travel Services)

Remote: 
Full Remote
Work from: 
Kazakhstan

Offer summary

Qualifications:

Fluency in German, Customer service experience preferred, Strong communication skills, Tech-savvy.

Key responsabilities:

  • Respond to calls and emails
  • Manage customer complaints
  • Answer company-related questions
  • Participate in training sessions
TechBiz Global logo
TechBiz Global Startup https://www.techbiz.global
51 - 200 Employees
About TechBiz Global
TechBiz Global is a leading recruitment and software development company. We provide recruitment, IT outstaffing, outsourcing, software development, and customized consulting services focused on making our clients and partners achieve their recruitment goals successfully. Our service packages are flexible to all sizes of companies and industries. At TechBiz Global, we celebrate diversity and promote an inclusive environment. We work with a diverse set of technologies and frameworks. Our international clients and partners extend across more than 20 countries.
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Job description

About TechBiz Global

TechBiz Global is a leading recruitment and software development company. Our diverse, globally distributed team provides IT recruitment, outstaffing, outsourcing, software development, and different consulting services with a primary focus on making our partners achieve their business goals successfully.

With headquarters in Germany we have successful clients all over the world. We can understand your unique needs. Our team has hands-on experience with the challenges that come with rapid growth and the IT sector. That’s why all of our offerings are built with a tech mindset.


Job Responsibilities:

  • Responding to calls and emails via phone and chat channels according to the content and subject of the calls and emails.
  • Managing customer complaints effectively and efficiently.
  • Answering questions related to the company.
  • Participating in training sessions to develop necessary skills and knowledge.

    • Required profile

    Experience

    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Customer Complaint Resolution

    Other Skills

    • Customer Service
    • Communication
    • Problem Solving
    Are you interested?

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