Care Manager

As a Care Manager, you will play a vital role in assessing, evaluating, and coordinating care for high-risk members. This includes addressing physical, behavioral, and social barriers to ensure members receive the comprehensive, personalized care they need to thrive. This semi-remote position offers a blend of office-based, home-based, and community-based work.

About Appalachian Community Services (ACS)

Appalachian Community Services is dedicated to supporting whole-person health, particularly for individuals with behavioral health challenges. We are seeking compassionate and uniquely qualified professionals to join our new Care Management Team, working to proactively engage high-risk members and coordinate care to address physical, behavioral, and social support needs.

Position Overview

As a Care Manager, you will play a vital role in assessing, evaluating, and coordinating care for high-risk members. This includes addressing physical, behavioral, and social barriers to ensure members receive the comprehensive, personalized care they need to thrive. This semi-remote position offers a blend of office-based, home-based, and community-based work.

Location: Franklin. NC 

Compensation: 

Key Responsibilities

• Monitor Member Health:

  • Regularly check on members (in person and by phone) for changes in clinical symptoms, treatment side effects, or complications.

• Develop Care Plans:

  • Evaluate findings and assist members and their families in creating personalized Care Plans with appropriate goals.

• Coordinate Whole-Person Health:

  • Collaborate closely with members’ primary care providers and other treating health professionals to ensure seamless, coordinated care.

• Facilitate Resources:

  • Connect members and families to internal or community resources, such as housing assistance, vocational rehabilitation, or substance use treatment.
  • Make referrals and follow up as needed to ensure successful resource utilization.

• Update Providers:

  • Ensure all treating providers are informed of the latest test results and relevant information to maintain continuity of care.

Qualifications

• Education:

  • Bachelor’s degree in a relevant field, such as health, psychology, sociology, social work, nursing, or human services.

• Skills:

  • Strong organizational, communication, and problem-solving skills.
  • Ability to work independently in a semi-remote setting while maintaining a collaborative approach.

Why Join ACS?

• Comprehensive Benefits:

  • Health, dental, and vision insurance.
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
  • Company-paid basic life insurance.
  • Voluntary supplemental benefits, including Accident, Critical Illness, and Short-Term Disability.
  • 401(k) retirement plan.

• Additional Perks:

  • Travel stipend eligibility.
  • Opportunities for professional development and career advancement.

Ready to Make a Difference?

If you’re passionate about whole-person health and thrive in a role where you can make a meaningful impact, join Appalachian Community Services as a Care Manager.

Apply Today to help transform lives and support healthier communities!

Legal Information: 

ncgCARE and its partner affiliates are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. 

ncgCARE will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need reasonable accommodation pursuant to the ADA, please contact us at hrteam@ncgcare.com. 

ncgCARE and all partner affiliates maintain a drug-free workplace.