Operations Support Specialist

Our client is seeking a highly organized and detail-oriented Operations Support Specialist to support the smooth functioning of their operations team. This role involves handling essential administrative tasks such as data quality control, invoicing reconciliation, contract generation, contractor management, and consultant sourcing. If you are tech-savvy, thrive in a fast-paced environment, and are driven to take on new challenges, we encourage you to apply.

Location: Fully-Remote (Work from Home), 9 AM - 5 PM PST 

Key Responsibilities

• Data Quality Control: You will ensure data accuracy and consistency by reviewing and verifying data across systems, resolving discrepancies, and implementing data quality standards.

• Invoicing Reconciliation: You will reconcile consultant invoices with work performed and contracts, ensure timely processing, and address any billing discrepancies.

• Contract Generation: You will assist in drafting, finalizing, and organizing contracts, agreements, and other legal documents.

• Administrative Support: You will provide administrative support to the operations team, including scheduling meetings, preparing for them, and managing correspondence.

• Process Improvement: You will identify opportunities to streamline processes, implement improvements, and introduce best practices for efficiency.

• Contractor Management: You will manage contractor onboarding, performance, and offboarding while ensuring compliance with company policies and addressing any issues.

• Consultant Sourcing: You will identify and source consultants for projects, evaluate their qualifications and manage their engagement process.

What Success Looks Like

• Accurate Data Management: High-quality data with minimal discrepancies or errors.

• Efficient Processes: Administrative tasks completed on time, with improved efficiency.

• Seamless Contractor Operations: Effective management of contractors, with positive outcomes in onboarding and performance.

• Strong Team Support: Positive feedback from the operations team on administrative and organizational support.

Qualifications

• Experience:

  • 1+ years of experience in an administrative or similar role.

  • Previous MS Office experience or familiarity with data entry is highly advantageous.

  • Prior experience using web-based databases is a plus.

• Skills:

  • Excellent organizational and time management skills.

  • Attention to detail and accuracy in work.

  • Ability to work independently and collaboratively.

  • Strong English verbal and written communication skills.

  • Problem-solving mindset with a focus on innovation and forward-thinking.

Preferred Qualifications

• Fast learner and adaptive.

• Tech-savvy with a strong attention to detail.

• Extremely driven, with a desire to take on more responsibility and learn quickly.

• Comfortable with change and willing to adapt to dynamic environments.

• Transparent and open to direct communication and feedback.

• Diligent, proactive, and able to ask deeper questions to understand theoretical foundations.

Opportunity

This is an exciting opportunity for a highly motivated individual who enjoys diving into the details and thrives in a fast-paced, ever-evolving environment. If you're ready to innovate and make an impact, we encourage you to apply.

Application Process:

To be considered for this role these steps need to be followed:

• Fill in the application form

• Record a video showcasing your skill sets