Social Media Manager (USA Client Experience)

Join us in an impactful, high-visibility role where you’ll define the content strategies for our USA-based clients.

About Us

Scrollmark fuels your social community growth and drives revenue by using social messaging as the secret weapon most brands overlook. Our platform helps businesses connect with their audience through AI community management, customizable social loyalty programs, DM subscriptions, and social attribution, creating a direct path from engagement to purchase.

As a venture-backed, early-stage startup, we’re looking for talented and driven team members who believe in our mission. With our innovative approach, we are expanding our customer base rapidly, with nearly 90% of sign-ups converting to paid customers. We’re committed to creating an inclusive, passionate, and supportive environment where you’ll work closely with the leadership team to take our customer success to the next level.

About The Role

We want to start providing social agency services to some of our existing clients. You'll be helping communicate social content calendars and driving overall social strategy for Scrollmark clients. We're looking for someone with deep experience working in social agencies.

We're looking for someone with at least 4+ years of experience (2020 graduate or earlier). We're looking for someone who has experience:

• Freelancing or working at an agency that serves American companies
• Creating content for B2C companies (Shopify brands, restaurants, hotels, etc.)
  
  

As an early-stage startup, we're looking for early partners with the commitment and conviction to define the future of this company. Our co-founders have experience working both in large enterprises and small startups, and we maintain a culture of experience, respect, and inclusivity.