People Ops Manager

🏆 What’s the Opportunity?

We are looking for a People Operations Manager to join our People team, responsible for the full employee lifecycle from onboarding onwards in multiple locations. This is a great opportunity to take ownership of a critical part of the business in setting up our Cargonauts for success. Day to day you can choose to work either from our Berlin office or from home, however there may be times where you are required to be in the office - i.e. to manage employment related paperwork, so you should be within easy commuting distance.

This is a unique, entrepreneurial opportunity to be driving the digitalization of air freight and logistics in a fast-growing Series B company backed by leading Venture Capital firms including Index and Bessemer.

🌍 ⚠️  Note: This position is remote, however you have to be based in Berlin 🐻🇩🇪. We are a remote company, but regularly meet in person, too.

At cargo.one, we foster a positive, diverse, hard-working and feedback-heavy culture, with a strong dose of playfulness. Join us now and transform the way airlines sell cargo!

🎬 A snapshot of what you will be doing here:

• HR Operations Management: fully responsible for the administration and delivery of end-to-end people operations processes, including contract management, onboarding, offboarding, payroll, benefits, EOR management and responsibility for the HR tech stack.

• Compliance and Legal: Ensure compliance with global employment laws and regulations, including data privacy (e.g., GDPR), employment contracts, and company policies. Act as the primary point of contact for legal and compliance matters related to people matters. Maintain the open countries list for Cargonaut hiring. 

• Employee Experience: Manage employee lifecycle processes, including administration of performance management and employee engagement surveys. Use data to provide meaningful insights on engagement and performance.

• Benefits and Compensation: Administer and optimize compensation and benefits, including working with hiring managers and people managers to benchmark offers and salary adjustments within budget constraints. Work closely with EOR and external providers to manage payroll and ensure accurate and timely payments.

• HR Systems and Data Management: Manage HRIS and other HR tools in the tech stack, ensuring data accuracy and integrity. Utilize data to generate insights and make recommendations for HR strategy and operations improvements. Manage all contract negotiations and procurement processes for the HR tech stack.

• Cross-functional Collaboration: Partner with other teams, including Talent Acquisition, Finance, and remote operations to ensure a seamless and cohesive approach to people operations.

• Policy Development: Develop, implement, update and communicate HR policies and procedures that align with our company culture and support our global remote work environment. Regularly review and improve policies as the business evolves.

• Support and Advisory: Serve as a trusted advisor to employees and managers on people operations matters, providing guidance and support on HR-related issues.

🙋🏽‍♀️ What you’ll need:

• At least 3 years of experience in a high-performance, fast-paced environment.

• The ability to work independently, effectively and efficiently with an eye for detail. 

• A deep knowledge of end to end HR operations, including a solid understanding of German labour law.

• Excellent interpersonal and communication skills with an ability to build relationships and trust quickly.

• Willingness to embrace uncertainty and display a high level of adaptability.

• Strong growth mentality and bias for action.

• Proven track record in continuous improvement, including process improvement, simplification, standardisation and automation.

• Ability to learn and be open to accepting feedback, generously giving their own in return.

• Fluency in English and German.

 💫 Nice to haves:

• Experience working with distributed teams.

❤️ We think you will love working here if:

• You value building great relationships and trust with your team and managers.

• You see working remotely successfully as a pioneering challenge which is constantly evolving.

• In everything you do, you take ownership and get a kick out of exceeding expectations.

• You love experimenting with new ideas and get super excited when you find an opportunity for process improvement.

• When faced with the choice, you’d rather opt for the ambitious to ensure you grow, than take the easy option.

• You see the value of giving and receiving feedback and incorporate this into everything you do. 

• You are not afraid to voice your opinions and like using data to back them up.

✨ We are currently offering the following benefits globally:

• Home office budget of €650 which can be used to purchase items such as a desk, chair, mouse, keyboard & monitor, etc. On top of that, choose between MacBook Air (M3 chip) or Dell XPS and have it delivered prior to your starting date.

• Offsite fun & team trips since there’s nothing more important than culture and team spirit. We meet twice a year as a company and once as a team. Click here to watch a video from one of our early offsite events.

• Unlimited co-working options through our partner desana all around the world.

• Mindsurance: premium digital mental health care for remote teams.

• 24 paid vacation days on top of the bank holidays (specific to the country you are in) and special leaves.

• Permanent full-time employment through our partner Remote.com.

🤔 What is so exciting about working in the air cargo industry?

Imagine a world without a Skyscanner or Kayak when trying to book your next holiday. That is exactly where the air cargo industry finds itself today.  With the backing of internationally prominent investors, we are shaping the future of how the air cargo industry will work by providing a tech solution for a currently very manual and time-intensive process for airlines and freight forwarders to book air cargo, an industry which is worth almost $123bn. Our solution allows users to transparently and efficiently search for and book air cargo within seconds! If you want to be part of a company pioneering the way in the future of air cargo, get in touch!

📚 Curious to know more?

• Read more about connecting the world’s air cargo markets to make them more productive and successful.

• Get to know Siena, Alex, and Bogna from the cargo.one team and find out more about daily challenges, most significant achievements and personal motivations. 

• View cargo.one latest news.

• Click here to view a video from one of our offsites.