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Operations Experience Coordinator - Philippines

Remote: 
Full Remote
Experience: 
Expert & Leadership (>10 years)
Work from: 

Offer summary

Qualifications:

Organizational skills, Customer service experience, Experience in booking management, Proficiency in CRM systems.

Key responsabilities:

  • Manage day-to-day booking tasks
  • Coordinate arrivals and departures
  • Administer booking documentation
  • Support the Director of Operations Experience
LVH Global - Five-Star Full Service Luxury Vacation Homes logo
LVH Global - Five-Star Full Service Luxury Vacation Homes Hospitality: Hotels, Restaurants & Leisure Scaleup https://lvhglobal.com/
51 - 200 Employees
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Job description

LVH is the premier home chartering service for the world’s elite, bringing together a collective of trusted homeowners and guests who share a passion for refinement, elegance, and elevated human experiences.  LVH offers the finest curated experiences, unparalleled in-home full services, exclusive home management, and advisory services combined with the latest technology trends.

Under general supervision, the Operations Experience Coordinator will provide direct support to the Director of Operations Experience and perform related work as required. 

Essential Functions:

  • Managing day-to-day booking tasks and making sure the planned itineraries are executed successfully. 

  • Arrange and manage arrival and departure transfers, checking up with the field team to make sure everything is done as planned, 

  • Make purchase orders for the entire booking (except home items within home standards), track deliveries, and coordinate puck-ups with the field team.

  • Responsible for the entire booking administration and CRM management.

  • Performing other tasks assigned by the Director of Operations Experience.

Compensation:

  • Competitive hourly salary (5USD per hour) & bonus plan commensurate with experience

  • Comprehensive benefit plan

Required profile

Experience

Level of experience: Expert & Leadership (>10 years)
Industry :
Hospitality: Hotels, Restaurants & Leisure
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork
  • Communication
  • Problem Solving

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