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Affiliate Support Specialist

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Junior (1-2 years)
Work from: 
Republic of Lithuania

Offer summary

Qualifications:

1 year experience in customer support or sales, Interest in digital marketing, Excellent communication skills, Positive and professional attitude.

Key responsabilities:

  • Troubleshoot technical issues for affiliates
  • Assist with payment-related inquiries
  • Generate billing invoices for finance
  • Build relationships with affiliates
Hostinger International logo
Hostinger International Management Consulting SME https://www.hostinger.com/
501 - 1000 Employees
HQ: Kaunas
About Hostinger International
Since 2004, Hostinger has been a web host on a mission to break down all barriers to achieving success online. Everyone can unlock the power of the internet, and we are committed to making this happen. With over 1,000 employees worldwide, we’ve established a growth-focused workplace culture that brings out the best in everyone. Are you someone who takes ownership of projects? Do you have a thirst for knowledge and an eye for detail? Is being proactive and assertive something that comes naturally to you? We’d love to hear from you!
See more Hostinger International offers

Job description

We are looking for an Affiliate Support Specialist to help us ensure the best affiliate experience and bring operational excellence to new heights! 🌟

What you will do:
  • Troubleshoot technical issues affiliates may face with tracking links, reports, and platform access.
  • Assist affiliates with payment-related inquiries.
  • Ensure Billing invoices are generated and provided to the finance department on time.
  • Build and maintain relationships with affiliates, understanding their needs, business models, and goals.
  • Act as a point of contact for any queries or escalations, ensuring a proactive approach to affiliate success.


    • What we expect:
  • Minimum 1 year of experience working in the field of customer support or sales.
  • Availability to work during set hours during probation, later - flexible hours.
  • Great English language and communication skills.
  • Interest in digital marketing (understanding how affiliate marketing works).
  • Having a positive and professional attitude toward relationship management.
  • Great time management and planning skills.
  • Continuous learning and adaptability.
    • Contract and working schedule will be discussed during the interview.


    Required profile

    Experience

    Level of experience: Junior (1-2 years)
    Industry :
    Management Consulting
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Affiliate MarketingHardware TroubleshootingCustomer Support

    Other Skills

    • Time Management
    • Adaptability
    • Communication
    Are you interested?

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