Flight Affiliate Coordinator - Communications

Job Description Summary

The Flight Affiliate Coordinator position will work with the Associate Director of Affiliate Operations over Account Management and Communication or of Compliance and statistics. Assist with weekly invoice processing and student account management Assist with auditing of FTA Invoices for compliance and accuracy. Maintaining of Electronic Files for each FTA and enrolled students at each location. Assist with compliance tracking and maintenance of files for FTAs and students. Assists with various projects in support of daily operations as directed. **

Essential Functions And Responsibilities**

• Daily communication with FTAs:
• Emails
• Phone calls
• Assistance in additional FTA Communication:
• Online training (Creation and execution) – both to students and FTAs
• Newsletter content and e-newsletter content
• Social media (Instagram, Facebook, etc)
• LUSOA FTA Website (Up to date and current)
• Tasks utilizing FTA tracking software
• Student inquiries
• Other duties as assigned by the department

Qualifications And Credentials

Education and Experience

• Four-year college degree required.
• Well-developed written and oral communication skills
• Well-developed computer skills, including proficiency in MS Office applications
• Experience with software development and troubleshooting.
• Excellent organizational skills

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

• Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.
• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
• Possess public communication skills that allow professional representation of Liberty University to a variety of business and community customers and associates.
• Strong organizational skills.
• Excellent computer skills.
• Ability to work well under pressure in fast-paced environment while exercising sound judgment at all times.

Problem Solving

• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.

Physical And Sensory Abilities

• Frequently required to sit for extended periods to perform deskwork or type on a keyboard.
• Regularly required to hear and speak in order to effectively communicate orally.
• Occasionally required to stand, walk, and climb stairs to move about the building.
• Handle materials, reach overhead, kneel or stoop in order to conduct business.
• Regularly lift 20 or fewer pounds.

Personal demands:

• Read the Liberty University Mission Statement and School of Aeronautics Mission/Vision statement and conduct yourself accordingly.
• Be well groomed.
• Set the example of professionalism by exhibiting a positive attitude and respect for all.

Professional demands:

• Keep your direct supervisor informed on all aspects of your job.

Productivity/Performance .

• Strive to give students, staff, and external customers (FTAs) quality customer service and training.
• Maintain a 40-hour work week.
• Be available to customers (FTAs and students) who have questions.

WORKING CONDITIONS

Work Environment

This work environment is primarily in office, but may include limited traveling, and tradeshow style environments.

Disclaimer Liberty University’s hiring practices and EEO Statement are fully in compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment preference to members of their own religion. Liberty University is in that category.