Location: Dublin, Ireland (Office-Based, Hybrid, or Home-Based)
Position Summary:
As part of the Sales Operations group, the Performance Program Manager oversees the implementation and execution of the Account Advancement group’s Key Success Objectives (KSO) program.
This position engages closely with people leaders, including executives, to define and set key success objectives for the group that support the business’s overall strategic objectives. The Performance Program Manager owns the framework behind the KSO program, oversees its operation, including reporting and continuous improvement, and makes recommendations to leadership regarding attainment and payout for program participants.
This position supports the Account Advancement mission by providing an objective and robust system underpinning performance management across the group.
Your Day-to-Day:
- Own the framework or methodology that underpins the Key Success Objectives (KSO) program including developing and maintaining all documentation, internal controls, audits, and process maps as needed
- Execute the KSO program with a high level of objectiveness, excellence, and autonomy
- Partner with the Colleague Success Business Partner and Regional Enablement Directors to support people leaders in the development of well-defined KSOs for their direct/indirect reports
- Provide oversight and verification to ensure that KSOs are clear, measurable, and objective and that their outcomes are ultimately aligned with Bentley / AAG business priorities
- Review progress against objectives in conjunction with people leaders and make impartial and fair recommendations for attainment threshold and associated payouts
- Collaborate with people leaders as needed, supporting them in the resolution of any disputes or challenges relating to KSOs
- Oversee the early “drawdown” option and ensure all terms and conditions are met and any drawdown does not exceed defined policy and parameters
- Provide group-level and business-unit level analysis to AAG leadership including reporting on overall business unit progress against objectives and identifying any emerging trends or patterns
- Define and report against critical success measures of the program and demonstrate operational excellence through regular review of the program, identifying opportunities for improvement including process and tools/systems to further elevate the experience for colleagues and leaders alike
- Ensure the integrity of the program at all times and provide appropriate guidance and materials such that all colleagues and people managers understand the expectations of them within the program
- This role may require infrequent travel to a Bentley office location
What You Bring to The Team:
- Bachelor’s or Master’s degree in relevant discipline or equivalent combination of education and work-related experience
- Track record of program management, including process improvements, systems enhancements, and enablement
- 10+ years of combined experience across Sales, Operations, Finance, or equivalent roles
- Financial and business acumen, ability to translate or connect corporate strategic objectives with appropriately cascaded business-unit level KSOs
- Ability to synthesize data into actionable insights, draw data-driven conclusions, and establish recurring reporting to monitor performance
- Extremely effective and confident communicator with exceptional English writing and public-speaking skills; capable of interacting with colleagues at every level and across every business line
- Demonstrated experience in confidently putting forward and maintaining a strong position on a topic and being able to explain clearly your reasoning
Who You Are:
- Objective: You have a strong analytical mind with a preference for objectivity, you take pride in acting with fairness in mind at all times
- Highly motivated: You have a strong sense of achievement and the willingness to both lead and contribute supportively to a dynamic team environment
- Digitally Dexterous: You use data to not only inform, but optimize, the work that you do daily and to elevate the experience for all colleagues
- Passionate about Performance: You understand the impact this role has on the organization and its mission, and you’re excited to play your part in advancing the world’s infrastructure for a better quality of life
What We Offer:
- A great Team and culture – please see our Recruitment Video.
- An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction.
- Competitive Salary and benefits.
- The opportunity to work within a global and diversely international team.
- A supportive and collaborative environment.
- Colleague Recognition Awards.
About Bentley Systems:
Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world’s infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent’s software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations. Bentley Systems’ 5,200 colleagues generate annual revenues of more than $1 billion in 194 countries.
www.bentley.com
Equal Opportunity Employer:
Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.
#LI-AK1
#LI-REMOTE
