Job description

TriTech Enterprise Systems, Inc, (TriTech) is seeking a 'Technical Specialist - EHR Epic Rev Cycle Analyst' to support a Raleigh, NC project. This candidate will build the following Epic modules: Resolute Hospital Billing Claims and Resolute Professional Billing Claims.

In addition, the candidate will serve as the primary build and support contact for the assigned Epic modules. Lastly, the candidate is responsible for coordinating all issues that arise during the project for their application and must become very knowledgeable about the organization's policies, procedures, and business operations.

Key Responsibilities

Serve as the primary support contact for the application's end-users
Work in developing, designing, configuring, scripting, testing, and/or supporting applications for the business, research, and/or instructional functions of clients.
Develop solutions using programming expertise for day-to-day problems to include maintenance, modification, or development of complex inter-related applications/solutions.
Evaluate hardware availability and software requirements
Identify issues that arise in the application and working to resolve them
Guide workflow design, build and test the system, and analyze other technical issues associated with Epic software
Identify and implement requested changes to the system
Serve as a liaison between end users' workflow needs and Epic implementation staff
Maintain regular communication with Epic representatives, including participating in weekly project team meetings
Develop an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions
Review the status of projects and issues on an ongoing basis with leadership
Hold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones

Skills:

Skill	Required / Desired	Amount	of Experience
Certified by Epic in Resolute Hospital Billing, HB & Claims, Professions Billing, PB & Claims; & Long-Term Care Billing	Required
Epic implementation or operations support experience	Required	8	Years
Health IT experience	Required	8	Years
Ability to set up and test paper and electronic claims and electronic remittance.	Required	5	Years
Understanding of upstream and downstream data sources for claims to be able to investigate the root causes of claims errors.	Required	8	Years
Thorough knowledge of assigned data and the use of its systems via developing through test plans/scenarios	Required	8	Years
Familiarity with health plan concepts and workflows	Required	5	Years
Working knowledge in application development and system integration	Required	8	Years
Skilled in enterprise systems and familiarity with best business practices related to systems	Required	8	Years
Familiarity with legal requirements and operational policies related to patient and family privacy practices	Required	5	Years
Working knowledge of security protocols for systems utilized	Required	8	Years
Experience in the entire development process including specification, workflow analysis, workflow diagrams, data modeling, documentation, and quality	Required	8	Years
Coordinate and direct computer systems and application design and development	Required	5	Years
Experience in assessing user needs through discussion with customer	Required	8	Years
Able to convey technical information to client and promote understanding of relevant issues	Required	8	Years
Software quality assurance/testing experience	Required	8	Years
Strong understanding of the core functions and processes of the billing office	Required
Understanding of the billing office's integration with other departments in the organization	Required
Solid comprehension of revenue cycle management	Required
Knowledge of the unique clinical and regulatory requirements for skilled nursing care settings and how these interact with typical billing workflows	Required
Epic Implementation experience with at least 1 full life cycle project	Required