Master Data Specialist

ABOUT US

Tate & Lyle is on a journey of change, inspired by our purpose of Transforming Lives through the Science of Food. Today, we are a global leader in sweetening, texture and fortification products that remove calories and add fibre. Customers use our innovations to create healthier, tastier food and drink for billions of consumers. Across the world, we are unlocking the curiosity and courage in our people – to foster a truly experimental culture and create a tech-enabled, more agile, risk-ready operation. Join us to play your part in growing our business and its positive impact on communities, society and the planet.

Tate & Lyle Global Shared Services Centre in Łódź is the principal location for handling the business support activities and processes for Tate & Lyle, both transactional as well as value-added business partnering support. Starting operations in 2011 with less than 50 people, we now have over 350 employees supporting operations globally. We have 30 teams operating in Łódź to provide service in the areas of Finance, Customer Service, Procurement, HR/People Services, and IS/IT

ROLE PURPOSE

This role is responsible for executing Global Master Data activities supporting key stakeholders with accurate Master Data metrics. You will ensure all Master Data activities assigned are carried out accurately, within the agreed business terms and deadlines, and to the standard of stakeholder’s expectations.

MAIN ACCOUNTABILITIES

• Assuring process compliance with corporate policies and regulatory guidelines
• Assisting in month end closing related activities
• Creating and updating Detail Process Manuals
• Performing changes to existing master data accounts in line with procedures
• Creating data objects in line with Data Quality Rules and procedures
• Performing quality checks
• Establishing, managing, and growing relationships with both internal and external customers
• Resolving day to day enquiries, issues, and complaints
• Ensuring all targets are met, working to agreed KPI and SLA
• Continuous process improvements and striving to deliver best practice and excellence.
• Work proactively with colleagues across the MD function to ensure an integrated approach to service delivery
• Participating in the cleansing activities/projects
• Knowledge of at least one master data stream
• Preparing regular and ad hoc reports

PERFORMANCE MEASURES

• KPIs relating to service and process efficiency and effectiveness.
• Identifies the needs of business and responds with appropriate actions which build long term relationships.
• Focused on objectives and self-motivated to achieve them.
• Is energetic in pursuing business objectives and opportunities for improvement and is tenacious in overcoming difficulties
• Clearly analyses complex data or problems to develop a clear understanding of priorities and achieve the desired result.
• Understands formal and informal decision making processes and structures to influence and persuade others

COMPETENCIES, SKILLS, KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS

• Bachelor/Master degree
• Process knowledge of other SSC processes would be beneficial
• Soft skills trainings would be beneficial
• Experience gained in an international organisation (ideally shared services)
• Knowledge of other SSC specific process would be beneficial
• SAP system knowledge
• Eye for detail and accuracy
• Excellent communication skills
• Well organized
• Self-motivation and proactiveness
• Good MS Office skills, especially Excel and Access (V-Look-Ups, Pivots, etc)
• Good command of the English language, both verbal and in writing

WHAT WE CAN OFFER YOU

As a business operating in 50 countries worldwide, we offer a global rewards package to all employees alongside a range of country-specific benefits. In addition to the flexible working policy, hybrid working model & competitive salary we offer:
 

• Extensive development opportunities and programs (vertical & horizontal promotions, foreign assignments, projects, broad range of internal & external training)
• Private medical care, including dental care
• MyBenefit Platform, including Multisport
• Lunch subsidy
• Work from home benefits package
• Languages assistance program
• Personal trainer
• Life Insurance
• LinkedIn Learning Platform access
• Employee Assistance Program (an online platform to support your well-being) and Mental Wellness University
• Possibility to participate in various programs & projects, including activities in Charity Team, First Aid Team, Emergency Team, Active Team and Eco Team
• Last but not least: Work in a welcoming, stimulating, and energetic environment where you can unleash your potential
   

At Tate & Lyle, we are committed to all our employees being seen, heard, and valued and thus, we value the contributions of people with unique backgrounds, identities, and experiences.

Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce.