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Manager, Operations

Remote:

Hybrid

Contract:

Full time

Salary:

80 - 150K yearly

Experience:

Senior (5-10 years)

Work from:

Harrison (US)

Offer summary

Qualifications:

Bachelor’s degree in business/finance, 6+ years experience in Accounting or Back Office Operations, Prior supervisory experience, Advanced MS Excel knowledge, Experience with Equities, Fixed Income, Futures, FX, and Options.

Key responsabilities:

Coordinate overall work plan for US client service group operations
Provide coaching and leadership to client service team
Act as senior client relationship manager
Ensure alignment between US and India operations managers
Oversee new product development and client implementations

SS&C Technologies Large http://www.ssctech.com/

10001 Employees

See more SS&C Technologies offers

Job description

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

Operations, Manager

Locations: NYC| Harrison, NY| Hybrid  

Why You Will Love It Here!  

Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans 
Your Future: 401k Matching Program, Professional Development Reimbursement  
Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays 
Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave  
Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity 
Training: Hands-On, Team-Customized, including SS&C University  
Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do: 

Coordinating overall work plan for US client service group operations staff, which includes managing and monitoring work in progress
Working closely with India operations managers to ensure that both locations are aligned at all times
Providing coaching, training and leadership as necessary to the client service team
Performing regular review of MIS to monitor breaks and perform root cause analysis.
Acting as liaison between client and prime brokers and counterparts to facilitate break resolution when required
Contributing to internal project initiatives regarding new product development, testing and implementation
Overall client satisfaction including acting as the senior client relationship manager, ensuring there is a good dialogue between client and team and clients are kept abreast of  internal changes and new initiatives
Working closely with the Implementations department to ensure all new clients operations capabilities (setups, reorgs, conversions) are launched successfully and in a timely manner
Providing technical operations/industry knowledge to clients
Day to day interaction with other departments to prevent/resolve issues
Producing and collating management information statistics

What You Will Bring: 

Bachelor’s degree in business/finance or related discipline
6+ years experience in Accounting or Back Office Operations working for a Prime Broker, Administrator, Hedge Fund, Mutual Fund, Investment Advisor or Financial/Retirement Planner
Prior experience with Equities, Fixed Income, Futures, FX, and Options a must
Prior experience with Credit, Interest and Equity Derivatives a must
Solid knowledge of corporate actions
Middle/Back office experience covering trade settlements, fail control, cash, position and trade reconciliation, and client servicing
Prior supervisory experience
Ability to delegate effectively
Advanced MS Excel knowledge

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers. 

#LI-Hybrid 

#LI-AK1

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Salary is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions.

NY: Salary range for the position: $80,000 USD to $150,000 USD.