Join Our Team as a Telco Coordinator!
Are you skilled in coordinating Telco services, managing vendor relationships, and driving cost-effective solutions? Team Global Express is seeking a Telco Operations Coordinator to join our dynamic IT team. In this role, you’ll collaborate with Telco providers, IT suppliers, and internal stakeholders to ensure our telecommunications services run seamlessly and efficiently.
Key Responsibilities:
- Engage with Telco vendors to ensure smooth operations and effective service delivery.
- Coordinate Telco service procurement, aiming for optimal service value.
- Identify opportunities for cost optimization and improve Telco service utilization.
- Lead quality assurance efforts, ensuring service standards are met and issues are addressed.
- Support the development and enforcement of Telco policies and governance standards.
- Generate and analyze management reports for Telco services.
- Conduct monthly reviews of partner billing invoices.
Skills & Qualifications:
- Bachelor’s degree in Business, Commerce, IT, or a related field (preferred).
- Solid understanding of IT and telecommunications principles.
- Strong written and verbal communication skills for effective stakeholder engagement.
- Proficiency in data analysis and experience using data tools to transform and interpret data.
- Skilled in spreadsheets and analytical reporting.
- ITIL/ITAM certification is a plus.
If you are a proactive, detail-oriented professional with a passion for optimizing Telco operations, we would love to hear from you.
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.
