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Customer Service Assistant (Casual)

extra holidays - fully flexible
Remote: 
Hybrid
Contract: 
Experience: 
Entry-level / graduate
Work from: 
Dawson Creek (CA)

Offer summary

Qualifications:

Certificate in office administration, One year of related experience, Basic administration skills, Love for agriculture.

Key responsabilities:

  • Respond to inquiries in person and phone
  • Maintain and update customer records
  • Process incoming and outgoing mail
  • Order office supplies and schedule appointments
  • Accept payments and complete daily bank deposits
FCC / FAC logo
FCC / FAC Financial Services Large https://www.fcc-fac.ca/

Job description

Worker Type:

Casual

Language(s) Required:

English

Term Duration (in months):

Customer service skills a must
Greet everyone with a warm smile and friendly reception. Use your organizational, word processing and computer skills to prepare documentation, maintain filing systems and manage correspondence. We’re looking for someone to help us occasionally when coverage is needed in the office. These works shifts will be infrequent on an as-needed basis.

What you’ll do:

  • Respond to inquiries in person and over the phone
  • Maintain customer records by updating and recording account information
  • Process incoming and outgoing mail, order office supplies and schedule appointments
  • Accept customer payments, handle receipts and complete daily bank deposits

What we’re looking for:

  • Customer-focused with strong teamwork and people skills
  • A friendly attitude that connects with customers
  • Organized and detailed multi-tasker
  • Able to deal with change, make decisions and solve problems

What you’ll need:

  • A certificate in office administration or at least one year of related experience (or equivalent combination of education and experience)
  • Basic administration skills
  • A love for agriculture

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Financial Services
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Computer Literacy
  • Problem Solving
  • Decision Making
  • Multitasking
  • Teamwork
  • Word Processing
  • Customer Service
  • Organizational Skills
  • Verbal Communication Skills

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