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Junior Cloud Administrator

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

India

Offer summary

Qualifications:

2+ years of client support experience, Strong awareness of SQL Server and T-SQL, Understanding of relational and OLAP databases, Proficient in ETL tools and development, Familiar with GCP toolset is a plus.

Key responsabilities:

Solve complex problems quickly
Provide superior customer support
Monitor system performance and issues
Conduct User Assurance Testing regularly
Track and follow up on tasks meticulously

Revionics, an Aptos Company SME https://www.revionics.com/

51 - 200 Employees

See more Revionics, an Aptos Company offers

Job description

Position Overview

The Jr Cloud Administrator is focused on the technical delivery next-generation cloud hosting platforms, driving operational excellence and innovation in the market. This role will support global clients and is a full-time remote position.

Role & Responsibilities

Like to solve complex problems and troubleshoot issues quickly
Pride yourself in giving superior support to customers, and carefully monitoring processing of data through software and database platforms
Evaluate new issues based on past experience, know how to evaluate the importance of cases to customers, and escalate them when appropriate
Configure database monitoring utilities to minimize false alarms
Baseline system performance and monitor for deviation, recommending and implementing improvements to slow running queries
Keen ability to monitor Production Workflows and take corrective actions for errors
Skilled at performing regular User Assurance Testing on data, and application testing
Enjoy, and are skilled at, communicating with customers via phone and email
See the importance of tracking/following-up on tasks/issues with attention to detail and order
Highly motivated, focused, energetic, and able to work in a fast-paced environment

Qualifications

Minimum of 2 years’ experience in the following:

Experience providing client facing customer support with previous interaction troubleshooting technical problems with defined SLA’s
Significant experience with Microsoft SQL Server and T-SQL, including stored procedures is a MUST
Understanding or experience in relational and OLAP style databases; knowledge of transactional, no-sql, and analytical database operating principles and methodology.
Examples include SQL Server (2016+), MongoDB database (3.x – 5.x), and big data databases and cloud technologies like BigQuery, CloudSQL or similar
Must be willing to work both weekend days
Proficient in one or more ETL tools or experience developing components of an ETL system from scratch
Understanding of data pipelines with multi step transformations
Exposure to GCP toolset, including Big Query and Airflow/ Composer a plus
Defining business requirements for technical integration

Shift :

Wed-Fri 11:30 IST to 20:30 IST + Sat-Sun 15:30 - 23:30 IST

We offer a competitive total rewards package including a base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. By submitting an application for this job, you acknowledge that any personal data or personally identifiable information that you provide to us will be processed in accordance with our Candidate Privacy Notice.