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IT Technical Projects Co-Ordinator

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Previous project management experience, Experience in Telecoms and IT delivery, Familiarity with IT or Telecoms provisioning, Highly organized with multitasking ability, Strong time management skills.

Key responsabilities:

  • Plan and manage projects from sales team
  • Lead kick-off meetings with involved teams
  • Order services and hardware from suppliers
  • Manage number porting and schedule installations
  • Provide updates to customers throughout process
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2 - 10 Employees
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Job description

This is a remote position.

About Our Client:

Our client is a rapidly growing tech company based in the South West, specializing in IT and communications technology for small and medium-sized businesses. With regional sales and support locations across the area, their ambitious growth is driven by a commitment to delivering exceptional products and services with expertise, passion, and a customer-first approach.






Requirements

About the Role:

Our client is seeking a highly organized and proactive Projects Co-ordinator to join their team and assist in the delivery of Telecoms and IT services to their expanding customer base. The successful candidate will play a key role in planning and managing IT and Telecoms-related projects, while also handling administrative tasks such as provisioning, number porting, hardware orders, supplier management, and scheduling engineering teams.




Job Responsibilities:
  • Plan and manage projects received from the sales team.
  • Facilitate and lead initial kick-off meetings with the sales, engineering, and customer teams.
  • Order services and hardware from suppliers.
  • Place provisioning orders for services such as Microsoft licenses, broadband, hosted telephony, and mobile services.
  • Manage number porting processes.
  • Schedule engineers for on-site installation and training.
  • Keep customers informed of their order progress throughout the process.
  • Manage stock levels and ensure accurate booking and inventory control.
  • Provide clear documentation and a smooth handover to clients and support teams.
  • Maintain a focus on delivering world-class service to clients at all times.

Job Experience Required:

  • Previous project management experience.
  • Experience in Telecoms and IT project delivery and provisioning is advantageous.
  • Previous experience with IT or Telecoms provisioning would be beneficial.
  • A positive, proactive attitude and a "can-do" approach.
  • Highly organized and structured with the ability to manage multiple tasks and priorities.
  • Excellent time management skills and the ability to work efficiently under pressure.
  • Strong verbal and written communication skills.
  • A team player with a collaborative approach to work


Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Verbal Communication Skills
  • Time Management
  • Organizational Skills

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