Job Description:
Chief Technology Officer
About Us
At Jonas FinTech, we’re all about helping businesses succeed by being a true fintech partner. With over 20 years of expertise, we proudly manage three leading brands: Paygate, London & Zurich, and Power2SMS. Together, we provide solutions for Direct Debit, Bacs, and validation services, and help businesses connect with their customers at scale through SMS and WhatsApp.
Our mission is simple—build solutions centred on trust and care. We understand that every transaction represents trust between a business and its customers, and we’re committed to safeguarding this through our reliable products and exceptional service.
As part of the global Jonas Software group within Constellation Software Inc., we combine the agility of a small business with the backing of a large organisation that operates in 17 countries. The group’s focus is on building sustainable, long-term relationships and meeting our customers' software and service needs. For more information, visit the Jonas Software UK website: https://www.jonassoftware.co.uk/.
We have ambitious plans to expand and enhance our offerings, bringing value to both current and future customers. With an exciting roadmap ahead, we’re constantly exploring new markets, investing in growth, and embracing the latest technologies to elevate our businesses to the next level.
If you’re passionate about working for a growing, innovative company that puts trust, care, and lasting relationships first, Jonas FinTech is the place for you. Join us on this exciting journey and become part of something big.
About the role:
To achieve our ambitious goals, we are seeking a Chief Technology Officer (CTO) to join our Senior Leadership Team. Reporting directly to the CEO, this pivotal role will shape the future of our brands, drive innovation, and ensure our products lead the market and are future-ready.
The role is divided into two key areas:
Technology: You will oversee our Development, QA, and DevOps teams and lead the charge on our agile transformation. Ensuring that the technologies and platforms we use are modern, scalable, reliable, and high-performing is crucial. A key part of your role will be to implement systems and processes that enhance operational efficiency, speed of development and deployment, and overall product quality.
Product: Working closely with the CEO and the wider Leadership Team, you’ll help define and execute a clear product strategy that aligns with our long-term business goals. You will provide leadership to the Product Owner(s), ensuring they are effective in driving product results and delivering value. Importantly, working closely with the SLT to ensure there is clear join up on the route to live for customers that is customer-centric. Your ability to balance strategic thinking with hands-on product oversight will be critical.
Responsibilities:
Develop and drive the overall product and technology strategy, ensuring it aligns with our growth ambitions. Work closely with the CEO and Senior Leadership Team to create a product roadmap that delivers long-term value for the business and its customers and ensure our products are delivered on time and meet both business and customer expectations
Ensure all product and technology operations run smoothly. Oversee the Development, QA, and DevOps teams, implementing best practices that improve efficiency, streamline processes, and enhance the quality and speed of product delivery.
Lead and develop high-performing teams, fostering collaboration and accountability. Support and empower Product Owners, developers, and engineers to achieve their best, ensuring they deliver strong results, and ensure products are delivered on time and meet both business and customer expectations.
Put customer needs at the heart of product decisions. Work with teams across the business to build solutions that enhance the customer experience and deliver clear value. Champion a customer-first approach throughout product and technology development.
Stay ahead of industry trends and seek opportunities for innovation. Lead continuous improvement efforts across products, processes, and platforms to ensure the business remains agile and competitive.
Lead the company’s transition to agile working methods, enabling faster delivery of value. Drive ongoing improvements across teams.
Inspire and motivate teams, ensuring all members are engaged and focused on delivering value. Lead change effectively and secure the support of key stakeholders.
About You
Your experience:
Proven experience in leading both product and technology functions within a business, ideally in a B2B or fintech environment. You should have a strong track record of developing and executing product strategies that deliver measurable business results.
Hands-on experience in leading agile transformations starting from the beginning, implementing agile methodologies, and driving cultural change in an organisation to enable faster delivery of value and more efficient workflows.
Demonstrated ability to lead, develop, and inspire high-performing teams. You should be experienced in fostering collaboration, accountability, and a customer-centric approach across teams.
Strong technical background with experience overseeing development, QA, and DevOps teams. You should have led efforts to modernise platforms, introduce scalable systems, and ensure the reliability and performance of technology solutions.
A deep understanding of how to build products with a focus on customer needs, ensuring that product development and technology deliver clear value and enhance the customer experience.
Experience in leading business transformations, including developing and executing strategies that drive both technological and cultural change, to ensure the business remains competitive and aligned with industry trends.
Your personal attributes:
You have the ability to see the bigger picture and create clear, actionable strategies. You balance this with the ability to roll up your sleeves and ensure successful execution.
You always keep the customer front and centre in your decision-making,
You have a keen interest in innovation and continuous improvement, always looking for ways to keep the business ahead of industry trends and deliver more value to customers.
You thrive in a fast-paced environment and are comfortable leading through change. You have the ability to adapt quickly, overcome challenges, and keep teams motivated and focused on delivering results.
You are able to communicate complex ideas clearly and effectively, both with technical and non-technical stakeholders. You build strong relationships and secure buy-in from key stakeholders across the business.
You lead by example, inspiring and motivating your teams to perform at their best. You have the patience, experience, and skills to guide your teams through transformation and change, building a culture of collaboration and accountability.
Confident in representing the company at industry events, you are comfortable speaking publicly about the innovative work being done at Jonas FinTech. You are an advocate for the business and play a key role in enhancing its reputation within the fintech community.
Embodies our values of GET IT DONE, DO IT WELL, BE BOLD, SPEAK LOUD and CARE DEEPLY
What we offer:
SALARY & BENEFITS
Competitive salary plus car allowance and bonus
25 days annual leave (with the option to buy more or sell some)
10 days rolling sick plan, plus an Extended Illness Pay scheme
Pension Contributions: 5% Employee and 4% Employer (increases after 3 years to a ‘matching contribution’ of up to 6% each)
ENHANCED BENEFITS
Life Assurance 4x base salary
Private Health Insurance
Health Cash Plan
Personal Travel Insurance
Cycle to Work scheme
Electric/Hybrid Vehicle Leasing scheme
Discounted gym membership
My Premier Benefits (discounted high street retailers)
MUCH MORE THAN A BENEFIT
Career progression and individual career path support
Internal Learning & Development programmes
Annual awards ceremony and Company event (JABAs)
Employee Assistance Program (EAP) and Mental Health First Aiders to support you
Refer a friend scheme – up to £4,000 for each successful referral
Join communities and collaborate with your colleagues through our internal networking events
OUR DEIB COMMITMENT
Our people define us and, at Jonas, we believe that diversity in all its forms enriches our organisation and drives innovation. We actively seek to create an environment where all employees feel valued, heard, and empowered to contribute their best work. We do not discriminate on the basis of any protected characteristic and are dedicated to providing equal opportunities for all. Come and be part of a team where your unique background and experiences are celebrated!
LOCATION
This is a fully remote role, with the occasional need for travel for team meetings, training, client meetings etc.
FLEXWORKS
Here at Jonas Software UK & Europe, we see flexibility as a game-changer. We truly believe that working flexibly together helps to increase our innovation, growth and productivity, as well as supports our employees’ wellbeing and helps to provide great places to work.
For most roles, the following types of flexibility are usually possible: working location, number of hours/days worked, different start and finishing times, flexible lunch break arrangements, agreed core hours, flexible hours, an element of working from home, compressed hours.
Many of our employees work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
Business Unit:
Paygate
Scheduled Weekly Hours:
37.5
Number of Available Openings:
1
Worker Type:
Regular
Company Site:
More About Jonas Software:
Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.
Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.
Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.
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