Business Development Representative (LATAM) at Respond.io

*Resume submitted MUST be in English

Location: LATAM

Role: Business Development Representative (LATAM)

Department: Sales Department

Mode: Full-time role

About Respond.io

Founded in Hong Kong in early 2017, Respond.io is a pioneering Business Messaging platform that seamlessly unifies customer communication across instant messaging, web chat, and email. Our excellence has been recognized by G2 and honoured with the SME100 Award, underscoring our rapid growth and innovative solutions. Operating in 127 countries and dominating key markets in LATAM, EMEA, and APAC, we serve an impressive roster of industry-leading clients.

Our workforce is a testament to our global reach, with remote workforce and employees from all around the world, contributing to our diverse and inclusive culture. At Respond.io, we are not just a platform—we are a movement, pushing the boundaries of customer communication for tech-savvy organizations worldwide. Join us, and be part of a team that is shaping the future of business messaging!

Role Description

We are seeking a highly motivated Business Development Representative to join our team and accelerate their career in sales. In this role, you will be responsible for qualifying prospects, assessing their business goals, and determining if their needs align with our product capabilities and convert prospective customers into an opportunity for a meeting with an Account Executive.

The ideal candidate should be confident in their ability to communicate effectively and build relationships with potential customers. As a Business Development Representative, you will be the first point of contact for potential clients, and it is essential to have a strong understanding of our products and services to convey their value effectively.

As a member of our team, you will collaborate with a diverse group of talented individuals who are dedicated to helping you build your career in sales. We offer a supportive and collaborative work environment that provides opportunities for growth and development.

Responsibilities

• Collaborate closely with Sales Executives to boost pipeline growth across LATAM regions.
• Craft personalized outreach strategies for key prospects and customer accounts, engaging decision-makers and influencers.
• Deliver a superior prospect and customer experience, ensuring they feel valued and understood.
• Develop expertise in respond.io solutions and effectively communicate their value to potential clients.
• Maintain meticulous records of lead interactions in our CRM, tracking progress and follow-up activities.
• Assist in creating scalable demand generation campaigns using data-driven insights and best practices.
• Identify and propose optimizations to enhance campaign performance.
• Demonstrate the ability to make a high volume of daily calls and generate high-quality meetings for Account Executives.

Qualifications

• 1+ years of experience in sales or business development in a B2B SaaS industry.
• Articulate English and Spanish with a clear and concise spoken and written communication style is essential.
• Additional language skills relevant to the markets outlined above are an asset.
• Commitment ; a strong desire to pursue a career in sales.
• Consistent track record of overachieving.
• Empathetic listener and persuasive communicator.
• Competitive, resilient, and highly motivated.
• A great attitude and love for teamwork.

Here's what's in for you

• You will become part of an amazing culture with smart, collaborative teammates who actually care about each other's growth and success.
• You will grow more here than you would anywhere else, that is a promise.
• Virtual events like talent shows, Among Us nights, and online game sessions to keep the fun going, no matter where you are!
• We offer a highly competitive compensation package.
• You'll receive a medical allowance to support your health and wellness needs.
• You’ll be entitled to stock options, with terms and conditions applicable.
• Flexible working environment and working hours that fit your lifestyle, wherever you're based.