Senior QA Engineer

■About TableCheck

TableCheck is a global platform built to help restaurants own their guest experience.

We help merchants reduce their reliance on paid booking channels by directly converting first-time diners into repeat guests⁠—and repeat guests into loyal fans.

Used by over 8,000 restaurants, in over 30 countries, including top hospitality brands and over 240 Michelin-starred restaurants, TableCheck has set new standards for restaurant management tools in Japan and is steadily growing to take on the challenge to become the world’s leader in restaurant management.

We are looking for an experienced QA Engineer with a strong background in B2C (Business-to-Consumer) software testing to support this growth.

■Key Responsibilities:

• Collaborate closely with cross-functional teams, including developers, product managers, and designers, to understand requirements and user stories from an end-user perspective.
• Develop and execute detailed test plans, test cases, and test scripts to thoroughly validate software applications from a B2C standpoint.
• Create, maintain, and enhance automated test scripts using Playwright and Python to increase testing efficiency and coverage.
• Perform comprehensive regression testing to identify and report defects, inconsistencies, and potential user experience issues.
• Design and implement test frameworks and strategies that align with the B2C context, ensuring the best possible user experience across various devices and platforms.
• Analyze testing results, communicate findings effectively, and collaborate with the development team to resolve issues and improve product quality.
• Mentor junior QA team members, sharing best practices and promoting a culture of continuous learning and improvement.
• Improve QA processes and methodologies, advocating for QA practices throughout the development lifecycle.
• Stay updated with industry trends and emerging technologies to drive innovation in the QA domain.

■Qualifications:

• Minimum of 5 years of professional experience in quality assurance, focusing on B2C software testing.
• Strong proficiency in test automation using Playwright and programming in Python.
• Proven experience in end-to-end regression testing and a deep understanding of the B2C user journey.
• Solid understanding of agile development methodologies and the role of QA within such environments.
• Excellent analytical and problem-solving skills, with the ability to troubleshoot complex issues and articulate them clearly to technical and non-technical stakeholders.
• Exceptional attention to detail, organizational skills, and the ability to work in a fast-paced, dynamic team environment.
• Strong communication skills, both written and verbal, with the ability to collaborate effectively with cross-functional teams.
• Familiarity with CI/CD tools (like Semaphore CI)
• Prior experience in mentoring junior QA engineers is a plus.
• Prior experience in JIRA, Agile, TestRail (any Test Management tool)