At Improbable, we’ve been venturing into unexplored territory for over a decade, seeking new ways to connect people and amplify their lives. We’re shaping virtual worlds of unprecedented scale for the gaming, web3, and related sectors, creating world-changing technology from Morpheus to M2. With us, you’ll tackle questions that no one else is asking and find answers that define the future.
The General Manager (GM) role at Improbable is a multifaceted position that demands a hands-on approach, strategic acumen, and an unrelenting commitment to scaling our business. GMs are driven and passionate individuals who excel in a fast-paced, ever-evolving environment. The GM role plays a pivotal part in executing Improbable's vision and strategy, focused on project growth by introducing and managing strategic partnerships.
This GM will be leading one of our projects called Chamber - a digitally native, SaaS conference platform, for businesses that want to run internal meetings, conventions, exhibitions, workshops, showcases, virtual classrooms, trade shows, and community & networking events that are cheaper, globally accessible and environmentally friendly.
Your Opportunity:
Strategic Leadership: Set strategy and vision for the product during incubation phase, in alignment with broader Improbable metaverse strategy. Accountable for executing on vision and roadmap.
Business Development: Identify emerging trends and pursue new business opportunities and strategic partnerships to fuel the growth of the project. Develop and implement marketing and sales strategies to expand the project's reach and impact.
Commercial Execution: Negotiate and structure deals and renewals for all partnerships, securing favourable terms for the venture. Innovate ways to enhance the value of partnerships.
Operational Management: Take charge of overseeing the daily operations of the project teams, ensuring seamless collaboration and efficient execution of tasks. Identify and mitigate potential risks, establish key performance metrics, and monitor progress to ensure project success.
Financial Oversight: Manage budgets, track expenditures, and allocate resources effectively to support project goals. Assume responsibility for the project's profit and loss (P/L) statement, ensuring financial sustainability and profitability.
Matrix Management: Mentor and empower the project team, fostering a culture of accountability, collaboration, and innovation. Leverage teams cross functionally and from central engineering and content teams to achieve project goals.
Stakeholder Relations: Build and maintain strong relationships with investors, customers, sponsors, and other stakeholders. Manage expectations and ensure alignment with internal and external partners to drive project success.
Why You’re Made for This:
Entrepreneurial spirit: Track record of growing early-stage businesses and defining go-to-market strategies for pre-product market fit businesses.
Business Growth: Demonstrated success in the B2B SaaS space, with a strong ability to drive growth through new partnerships and client acquisition.
Video Conferencing & Webinar Expertise: In-depth understanding of the video conferencing, webinar, and SaaS landscape, including trends, competitive dynamics, and applications within B2B environments.
Strategic Thinker: A strategic thinker with a track record of developing and executing innovative strategies to drive business growth and success.
Leadership Abilities: Demonstrated leadership abilities, with a focus on fostering a high-performance team culture that encourages accountability, collaboration and innovation.
Exceptional Operator: Autonomous leader with strong financial acumen, including budget management, P&L responsibility and resource allocation.
Product Development Experience: Deep understanding of product development cycles, with a focus on aligning development stages with market needs, customer feedback, and overall business goals.
Strong Communication Skills: Exceptional interpersonal and communication skills, with the ability to effectively engage with diverse stakeholders and communities, including via platforms like Discord.
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This role is available as remote, hybrid or in-office. We have a great office space in Spitalfields in London but are equally happy if you'd prefer to work from home some, or all of the time. We are 'Flexa' certified, meaning our entire employee experience is anchored around flexibility and autonomy.
While we think the above experience could be important, we’re keen to hear from people that believe they have valuable experience to bring to the role. If you identify with the team and mission, but not all of our requirements, then please still apply.
About Us
Improbable is determined to foster an environment where people can do their best work and feel like they belong. We believe a healthy culture, strong values and contribution from a diverse range of individuals will help us to achieve success.
We do not discriminate based on race, ethnicity, gender, ancestry, national origin, religion, sex, sexual orientation, gender identity, age disability, veteran status, genetic information, marital status or any other legally protected status.
If you require any reasonable adjustments as part of your application process or would like to confidentially discuss the matter, then please do let us know in the Additional Information section of your application.
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