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2nd Level Support Specialist - Automotive (Remote, Germany)

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Greece, Belgium, Germany

Offer summary

Qualifications:

Experience in 2nd level support, Basic knowledge of SQL and Unix, Fluent in German and English, ITIL Foundation certification is a plus.

Key responsabilities:

  • Provide technical support and troubleshooting
  • Work with internal teams and clients
  • Maintain system functionality
  • Communicate effectively with teams and customers
inventYOU IT Consulting logo
inventYOU IT Consulting Information Technology & Services Scaleup https://www.inventyou.se/
11 - 50 Employees
About inventYOU IT Consulting
inventYOU is an IT Consulting firm founded in Sweden in 2017.At inventYOU we offer senior professional IT services. Our consultants have extensive experience in the industry and throughout the years have assisted our customers in their successful digital transformation journeys.InventYOU can offer a wide variety of nearshoring professional IT services in various technology stacks from Athens, Greece. This enables inventYOU to provide customers a large pool of highly educated, skilled and experienced IT-professionals at very competitive prices. Working in the same time zone, with Swedish speaking account management allows for a solid and transparent delivery. This collaboration also provides limited travel if the customer and project require an on-site presence.
See more inventYOU IT Consulting offers

Job description

Are you an experienced 2nd Level Support Specialist with a strong customer focus and a passion for the automotive industry? Join our team to provide top-tier support for one of our clients in Germany's automotive sector—all from the comfort of remote work.

Key Responsibilities:
  • Provide 2nd level support, handling technical issues and troubleshooting to ensure seamless operations.
  • Work closely with internal teams and client stakeholders to resolve incidents efficiently.
  • Support and maintain system functionality with basic technical skills in SQL and Unix.
  • Communicate effectively with both German- and English-speaking teams and customers.

Requirements

  • 2nd level support experience in a technical environment.
  • Basic knowledge of SQL and Unix to perform essential tasks and troubleshooting.
  • German and English language skills (fluent/proficient).
  • ITIL Foundation certification is a plus.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • Collaborative and innovative work environment.

Join us at inventYOU and play a vital role in enhancing the efficiency and effectiveness of our IT services!

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Information Technology & Services
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Project CollaborationHardware TroubleshootingUnixTier 2 Technical SupportSQL (Programming Language)Customer Centricity

Other Skills

  • Verbal Communication Skills
Are you interested?

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