Offer summary
Qualifications:
At least 18 years old, High School Diploma or equivalent, 6 months of customer service experience, Experience troubleshooting and issue resolution, Computer savvy with excellent time management skills.Key responsabilities:
- Provide technical support via inbound calls
- Educate and assist customers with product inquiries
- Troubleshoot and resolve internet issues efficiently
- Document customer interactions accurately
- Collaborate with supervisor for performance improvement