Match score not available

Unlock Premium Benefits Today!
🚀 Elevate your career with priority access.
Stand out to top recruiters with Jobgether Priority Access:
  • ✅ Top Match: We help you identify job offers where you're a perfect fit.
  • ✅ Exclusive Referral Service: Connect directly with recruiters as a Jobgether Certified Premium User.
  • ✅ Personalized Feedback: Receive feedback and expert guidance on applications, and have your profile manually reviewed.

Start Your Free Trial Now!

Start my free trial

Customer Services Assistant

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
United Kingdom

Offer summary

Qualifications:

Proficiency in Microsoft Office Suite, Previous experience in customer service, Excellent written and verbal communication skills, Strong organizational and prioritization skills, Ability to work independently and collaboratively.

Key responsabilities:

  • Communicate with customers pre- and post-sale
  • Process and manage sales orders
  • Address customer inquiries and resolve concerns
  • Maintain knowledge of products and services
  • Provide general administrative assistance
Ashendon Recruitment Ltd logo
Ashendon Recruitment Ltd https://arlrecruitment.com/
2 - 10 Employees
About Ashendon Recruitment Ltd
Empowering Careers and Strengthening Local Businesses With our 25-year legacy and reputation for local recruitment excellence to provide consultative, results-driven services. Our mission is to empower every client and candidate, offering expert advice, and delivering competitive recruitment solutions that are anchored in achieving the very best results for individuals and companies. Core Values To Ashendon Recruitment these core values are not mere words on paper but are embedded in our culture and reflected our day-to-day operations. Our Core Values help guide decision-making, build trust with clients and candidates, and differentiate Ashendon Recruitment in a competitive market. Integrity: Meaning: Upholding honesty, transparency, and ethical behaviour in all interactions with clients, candidates, and colleagues. Always delivering on promises and commitments. Excellence: Meaning: Pursuing the highest standards of quality and professionalism in every aspect of the recruitment process. Continuously improving and innovating to stay ahead in the industry. Relationship Building: Meaning: Fostering long-term, meaningful relationships with clients, candidates, and partners. Understanding their unique needs and preferences to provide tailored solutions. Team Collaboration: Meaning: Emphasizing teamwork and cooperation within Ashendon Recruitment. Encouraging open communication, knowledge sharing, and support among colleagues. Diversity and Inclusion: Meaning: Valuing and promoting diversity in the workplace and in candidate selection, ensuring equal opportunities for all regardless of race, gender, age, or other characteristics.
See more Ashendon Recruitment Ltd offers

Job description

Working Hours: Monday to Friday, 9:00 am - 5:00 pm

Employment Type: Full-time, Hybrid working 2 days a week on site three days remotely

As our client enters their 6th year, they are excited to offer a unique opportunity for a Customer Service Assistant to join them on their journey. As a value-added distributor in the IT industry, their rapid growth and customer-focused approach set them apart.

With a team of 10 with a strong reputation for expertise and exceptional service, focusing on device accessories and consumer electronics within education and B2B sectors. They bring fresh ideas and a flexible approach to distribution, putting resellers first and empowering the channel with quick, effective solutions.

Why Join them?

This role is ideal for someone eager to learn all facets of a business in its exciting early stages. Its a position without limitsa vital role with growth potential as the company continues to scale. If youre looking to make a real impact and be part of a business that values every team member, this is your chance.

Role and Responsibilities:

As a Customer Service Assistant, youll be the voice of the company, ensuring a seamless experience for their clients by handling key aspects of customer service. Your responsibilities will include:

  • Communicating with customers pre- and post-sale to provide exceptional service
  • Processing and managing sales orders
  • Addressing customer inquiries and resolving concerns
  • Maintaining thorough knowledge of the companys products and services
  • Supporting colleagues with overflow tasks as needed
  • General administrative assistance and ad-hoc duties

Essential Requirements:

  • Proficiency in Microsoft Office Suite
  • Previous experience in office administration or customer service
  • Strong telephone manner and excellent written and verbal communication skills
  • Desire to learn and develop in a fast-paced environment
  • High attention to detail and organizational skills
  • Ability to prioritise effectively and adapt to changing priorities
  • Comfortable working independently and collaboratively
  • Based in Hertfordshire or North London, with a valid driving license and ability to travel

Benefits:

  • Competitive salary
  • 25 days annual leave
  • Mentorship and growth opportunities
  • Flexible working arrangements, including work-from-home options
  • Early Friday finishes during summer months

If youre ready to be a part of an ambitious team and them shape the future of distribution, apply today! Join them in redefining customer service and building a brand that puts people first.

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Office Administration

Other Skills

  • Detail Oriented
  • Customer Service
  • Teamwork
  • Organizational Skills
  • Verbal Communication Skills
  • Adaptability
  • Microsoft Office
  • Prioritization
Are you interested?

Customer Support Associate Related jobs

See more Customer Support Associate jobs
Sign in or sign up with Google or LinkedIn