Hotel Sales & Catering Manager

HOSPITALITY STARTS HERE

Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. Founded in 2009 by Steve Palmer, IRHG is passionate about redefining the hospitality industry through exceptional care for our cherished guests.

THE CONCEPT

Approximately 1.5 hours away from Atlanta, we are gearing up for the highly anticipated Spring 2024 opening of Athens, Georgia’s first luxury, boutique hotel, Rivet House. With a close proximity to The University of Georgia, we are seeking dedicated and experienced team members to add to our growing team and ensure the success of this unique property. The hotel will have 50 luxurious guest rooms, an upscale Italian restaurant and bar called Osteria Olio, a coffee bar and retail shop, and a 2800 square foot health and beauty spa.

THE ROLE

The Hotel Sales & Catering Manager will apply their operations experience and team leadership skills to ensure that each IRHG hotel is providing a great experience for team members and guests and maximizing all hotel profit opportunities.

The Hotel Sales & Catering Manager has dual reporting responsibility to the hotel’s general manager and to the home office director of events, catering, and rooms sales.

Essential Functions and Responsibilities of the job include, but are not limited to:

• Work with the Indigo Road Hospitality Group (IRHG) Home Office Leadership team and, in particular, with the senior operations leaders and the Revenue Management Team and IRHG marketing partners on developing sales growth strategies for driving total top line revenue generation for each business unit.
• Oversee and support the property-based sales teams.
• Insure effective selling processes are in place.
• Be a task force manager at the unit level from time to time as needed.
• Work with sales teams to support major and critical developing client accounts
• Inspire the Sales team to work collaboratively toward a shared vision, while providing ongoing mentoring, coaching, and development opportunities
• Build high performing, cohesive, customer focused solutions sales teams.
• Identify, develop, and retain high performing sales professionals
• Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and ensure development of a successful sales strategy.

Qualifications:

• 2 years of hotel sales experience preferred.
• College Degree or equivalent industry experience
• SMERF experience preferred
• Proven leadership skills
• Outstanding oral and written communication skills
• Strong supervisory and personnel management experience
• Excellent organizational skills
• Strong ability to sell ideas
• Ability to handle multiple ongoing projects in a fast-paced team environment
• Ability to work independently on projects and collaborate as a strong team member
• Excellent attention to detail, flexible and adaptable to change
• Ability to operate under pressure and meet or exceed deadlines
• Excellent organizational, time-management and analytical skills
• Positive, outgoing, and self-motivating individual with pleasant personality and strong leadership skills
• Ability to maintain a professional manner and appearance in all situations

Additional Attributes:

• Advanced knowledge of Microsoft Office applications.
• Always maintain a professional appearance and manner.
• Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.
• Basic mathematical skills and ability to make accurate mathematical calculations.
• Ability to work an average of 55 hours a week

AS A VALUED MEMBER OF THE TEAM YOU CAN EXPECT…

• Competitive Pay + PTO: Competitive base + PTO after 90 days
• Health Insurance: Medical, Dental, Vision, Telemed, Life, STD, LTD, LAP (Life Assistance Program)
• Retirement Planning: 401K (50% in match up to your first 6% investment), Roth, or both
• Home Loan Program: A zero-interest housing loan program to help you purchase a home.
• Working Advantage: Cost-free employee savings program for electronics, appliances, apparel, cars, flowers, fitness memberships, gift cards, groceries, hotels, movie tickets, rental cars, special events, theme parks, and more!
• Hospitality School Loan Program: A zero-interest hospitality school loan program to help you attend college classes in the hospitality industry
• Employee Discounts: Enjoy discounts while dining in and / or spending the night across 15 restaurant concepts and growing boutique hotel collection
• Maternity/Paternity Leave: 4 weeks PTO

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.