Hotel Sales & Catering Manager

ALL ROADS LEAD TO YOU...

At the Indigo Road Hospitality Group, our goal is to be the best job you'll ever have in the hospitality industry. No joke, it’s what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart.

WHY US...

Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

The 71 room Flat Iron Hotel is an adaptive re-use of Asheville, North Carolina’s iconic, downtown landmark, the Flat Iron building which was erected in 1927. The new hotel within the historic Flat Iron aspires to fulfill the building’s historic purpose of signaling to the world that Asheville is a place of consequence. The Flat Iron Hotel project will draw inspiration from the original “Lost Generation” of the roaring twenties and connect that bygone era with a mobile creative class looking for an escape true to Asheville’s prohibition-era spirit.

THE ROLE...

The Hotel Sales & Catering Manager will apply his/her operations experience and team leadership skills to ensure that each IRHG hotel is providing a great experience for team members and guests and maximizing all hotel profit opportunities.

The Hotel Sales & Catering Manager has dual reporting responsibility to the hotel’s general manager and to the home office director of events, catering, and rooms sales.

Essential Functions and Responsibilities of the job include, but are not limited to:

• Work with the Indigo Road Hospitality Group (IRHG) Home Office Leadership team and, in particular, with the senior operations leaders and the Revenue Management Team and IRHG marketing partners on developing sales growth strategies for driving total top line revenue generation for each business unit.
• Oversee and support the property-based sales teams.
• Insure effective selling processes are in place.
• Be a task force manager at the unit level from time to time as needed.
• Work with sales teams to support major and critical developing client accounts
• Inspire the Sales team to work collaboratively toward a shared vision, while providing ongoing mentoring, coaching, and development opportunities
• Build high performing, cohesive, customer focused solutions sales teams.
• Identify, develop, and retain high performing sales professionals
• Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and ensure development of a successful sales strategy.

Qualifications:

• 3 years of hotel sales experience required.
• College Degree or equivalent industry experience
• SMERF experience preferred
• Proven leadership skills
• Outstanding oral and written communication skills
• Strong supervisory and personnel management experience
• Excellent organizational skills
• Strong ability to sell ideas
• Ability to handle multiple ongoing projects in a fast-paced team environment
• Ability to work independently on projects and collaborate as a strong team member
• Excellent attention to detail, flexible and adaptable to change
• Ability to operate under pressure and meet or exceed deadlines
• Excellent organizational, time-management and analytical skills
• Positive, outgoing, and self-motivating individual with pleasant personality and strong leadership skills
• Ability to maintain a professional manner and appearance in all situations

Additional Attributes:

• Advanced knowledge of Microsoft Office applications.
• Always maintain a professional appearance and manner.
• Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.
• Basic mathematical skills and ability to make accurate mathematical calculations.
• Ability to work an average of 55 hours a week

AS A VALUED MEMBER OF THE TEAM YOU CAN EXPECT…

• Competitive Pay + PTO: Competitive base + PTO after 90 days
• Health Insurance: Medical, Dental, Vision, Telemed, Life, STD, LTD, LAP (Life Assistance Program)
• Retirement Planning: 401K (50% in match up to your first 6% investment), Roth, or both
• Home Loan Program: A zero-interest housing loan program to help you purchase a home.
• Working Advantage: Cost-free employee savings program for electronics, appliances, apparel, cars, flowers, fitness memberships, gift cards, groceries, hotels, movie tickets, rental cars, special events, theme parks, and more!
• Hospitality School Loan Program: A zero-interest hospitality school loan program to help you attend college classes in the hospitality industry
• Employee Discounts: Enjoy discounts while dining in and / or spending the night across 15 restaurant concepts and growing boutique hotel collection
• Maternity/Paternity Leave: 4 weeks PTO

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.