Assistant Sales Manager- Bob's Squad

Job Summary

Bobs Squad Assistant Sales Managers are professionals within the Bob’s Discount Furniture organization and play a vital role by ensuring that the associates who support our omnichannel teams perform to expectations and in a manner that is consistent with the Company’s core values and vision.

Bobs Squad Assistant Sales Managers promote Company policy and procedures by leading by example and always exhibit a professional appearance and demeanor.

The primary function the Bobs Squad Assistant Sales Manager is to oversee the omnichannel sales teams, to directly manage and motivate a team, to plan, direct and coordinate and to meet or exceed sales goals in accordance with established Company guidelines.

Bobs Squad Assistant Sales Manager works as a liaison for Store Operations and regularly communicates with various corporate departments.

Bobs Squad Assistant Sales Manager maintains a significant visible presence virtually to drive engagement and sales; to assist with customer experience opportunities timely and effectively while promoting and exhibiting The Bob’s Way.

The Bobs Squad Assistant Sales Manager is responsible for the success and development of the Omnichannel Sales Associates in achieving goals. The Bobs Squad Assistant Sales Managers is a vital member to the Team and serves in the role of the Manager on Duty (MOD), and as a result, at times; is responsible for overall management of the Omnichannel support function.

The Bobs Squad Assistant Sales Manager is responsible for confirming the integrity of all guest interactions to ensure accurate information is always given to guests. The Bobs Squad Assistant Sales Managers ensures safety, and all other policies and procedures and takes immediate action to report and correct violations. The Bobs Squad Assistant Sales Managers is responsible for the continuous maintenance of the virtual work environment.

The Bobs Squad Assistant Sales Manager will recruit, hire, and train direct report associates, developing and maintaining a TEAM focused on delivering The Bob’s Way to customers; while ensuring departments are staffed and scheduled at all times to meet business needs and Company objectives. The Bobs Squad Assistant Sales Managers conducts regular department meetings to review progress and keep associates abreast of Company initiatives.

The Bobs Squad Assistant Sales Manager will complete annual reviews in a timely manner and continually assesses the performance of associates and support staff working to promote productivity and efficiency.

The Bobs Squad Assistant Sales Manager will partner with Human Resource Management to evaluate, recommend, and execute appropriate employee discipline and is responsible for all new associate orientations in accordance with established Company guidelines.

Who We Are

At Bob’s, we have fun, we love what we do, and it shows in our expansive growth! Bob’s Discount Furniture is more than just a furniture store. We are one of the fastest growing omni-channel furniture retailers in the country with 165 stores in 24 states.

How We Will Support You

At Bob’s we understand there are many companies you can choose to work for, so, along with exceptional opportunities for career growth we offer a fun team-oriented work environment and great benefits! Let us tell you more.

Benefits & Perks- We’ve got you covered! We believe in supporting our employees and their families in the best ways possible is a top priority. We focus on three core wellness pillars: Emotional, Physical and Financial. Below are just some of the benefits that we offer:

• Feeling under the weather, we’ve got you covered! We offer Nationally provided Medical, Dental and Vision Insurance

• Paid Vacation, Personal Days, Sick Days, Holidays, work anniversary and your Birthday! After all, your birthday should be a holiday

• 401(k) Profit Sharing Plan with a Generous Company match!

• Pet Insurance to help keep your furry friends happy and healthy

• Life insurance – Employer-paid basic Life Insurance, with the option to add Voluntary Life Insurance as well!

• Financial Planning, Voluntary Legal Benefits and Wellness Plans

• We already offer value priced furniture, but on top of that we offer a Generous Employee Discount starting on your 1st day!

• Additional Employee Discounts through the “Hays Perks discount program” offering hundreds of online discounts from your favorite merchants.

• And so much more!

Culture and Core Values- At Bob's we have a set of core values that shape the decisions we make every day and help define our company culture. These values comprise what we call "The Bob's Way." Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability and Fun.

DIVERSITY IS A CORE VALUE AT BOB’S

At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are.

We are committed to creating a place as diverse as the communities we serve.

Learn and Grow- We believe in developing our team members and helping them grow both personally and professionally! We promote Professional Development: In-person, virtually and offer an infinite library of on-demand classes in Workday Learning. We also offer Tuition Reimbursement as well as the BDF Education Foundation Scholarship Program open to employees and their dependents. Want to grow at Bob’s professionally? We look to promote from within our organization by having robust succession planning in place to ensure that our team members have the opportunity to advance their careers.

Responsibilities

• Develop and manage a virtual TEAM that is aligned with the Company’s values and vision.

• Drive Sales and Engagement according to the Bob’s Way

• Analyze reports to maximize sales productivity.

• Maintain virtual team awareness.

• Responsible for driving results through appropriate employee sales behaviors.

• Recruit, hire and train new sales associates.

• Other duties as assigned.

Required Qualifications

• Proven ability to use sound judgment and decision making.

• Proven ability to analyze complex problems and recognize root cause.

• Proven ability to set clear goals and expectations.

• Proven ability to communicate effectively and utilize communication tools appropriately.

• Proven ability to exceed customer satisfaction.

• Proven ability to manage and improve process.

• Proven ability to manage and to develop talent.

• Proven ability to motivate self and others.

• Excellent time management skills.

• Ability to use critical thinking.

Preferred Qualifications

• Bachelor’s degree or equivalent

• Virtual sales leadership experience.

• Proven experience coaching and or mentoring sales associates.

• Ability to analyze sales data and create action plans for improvement.

• 2-5 years Managerial experience preferable in sales environment

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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