About FareHarbor
At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.
With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together.
Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.
FareHarbor Core Values:
- Think Client First
- We Are One ‘Ohana
- Be Curious and Learn
- Own It.
- Act With Integrity
- Embrace the Challenge
Why FareHarbor?
Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.
And since day one, we’ve known that our real success lies in our people—the Ohana.
With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to work—to believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.
From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.
About the Role
FareHarbor is looking for a Group Product Manager who will be fully responsible for owning, executing, and delivering on our Distribution group - involving everything affiliate, APIs and sites optimizing for our clients growth.
You will define product strategy and roadmap, lead a team of product managers across multiple closely coupled initiatives and individually contribute to implement key projects. You will translate business needs into product roadmaps that incorporate appropriate qualitative and quantitative research and stakeholder input. You will guide and mentor your team of Product Managers.
To be successful in this role you must have strong analytical thinking, problem solving, attention to detail, and a proven record in leading complex SaaS products. Most importantly the candidate must be obsessed with creating client value.
What you’ll do here:
Be the Product Leader for the Distribution Product Group of FareHarbor, owning the end-to-end product lifecycle, from ideation through execution and iteration, in a fast-paced, dynamic environment.
Lead and mentor the Product Managers in your group, challenging their decision-making processes to ensure high-quality product thinking. Foster a culture of accountability, fast execution, and continuous learning.
Drive product excellence through data-driven decision-making, ensuring all initiatives are aligned with client value, market demands, and business impact. Be relentless in pursuing customer satisfaction and product-market fit.
Own and measure success metrics (KPIs), holding yourself and your team accountable for delivering measurable results. Regularly report on team performance and the impact of your product on key business outcomes.
Navigate ambiguity and prioritize ruthlessly, making informed trade-offs to focus on the highest-impact opportunities. Maintain a clear product vision, balancing short-term execution with long-term strategy.
Collaborate cross-functionally with Engineering, Commercial teams, Operations, and Product Marketing teams to remove roadblocks, accelerate delivery, and maximize business outcomes. Proactively identify and address risks and dependencies.
Contribute to the company’s strategic direction by ensuring your group’s efforts align with company priorities. Continuously refine product roadmaps to meet evolving business goals and customer needs.
Foster a bias for action within the team, promoting a sense of urgency and a results-driven mindset. Ensure the team is equipped to deliver in a high-demand environment while maintaining a high bar for quality.
Requirements
- 7+ years of product management experience.
- Have experience in B2B products
- Have lead and mentored product managers, have set product process to enable product thinking and methodology
- Proven ability to lead cross-functional teams and deliver results; excellent interpersonal skills
- Demonstrated ability to work with both technical and non-technical teams and define roadmap strategy and scope, making relevant tradeoffs to prioritize product requirements
- Experience in the travel industry and in distribution specifically is desirable
- Have the ability to learn quickly and understand complex systems.
- Be biased for action, comfortable with a fast-paced, demanding environment.
- Be motivated, hard-working, and able to lead by example.
- Be able to communicate effectively with both technical and non-technical individuals.
Experience in sizing opportunities and translating them into products, features and processes that deliver value.
Benefits
- Global leave benefit
- 22 weeks paid parental leave
- 2 weeks paid grandparent leave
- Extended care and bereavement leave
- Life insurance policy
- Pension Plan
- Central Amsterdam Location
- Discount CZ insurance
- Working in a multicultural environment - 45 different nationalities
- Commuting allowance for public transport & subsidized lunch
- Wellness benefits (Headspace subscription & wellness webinars)
- Hybrid friendly
- Work-from-home assistance
- Educational Opportunities
- Social hours & events and team-building
- 26 vacation days per year
FareHarbor is committed to creating a diverse environment, and we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. We welcome talent that can offer us new insights and perspectives on challenges that we face, and we take measures to eliminate unconscious bias throughout the interview and hiring process. In tandem, we work to cultivate an inclusive culture in which all of our employees can be their authentic selves.
To learn more about how we use your information, see our Privacy Statement for Applicants. By submitting your application, you confirm that you understand and agree that your information will be processed in accordance with our Privacy Statement for Applicants.
Any offer of work (e.g. employment, assignment) will be subjected to the successful completion of pre-employment screening.
