About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
Legal Statement
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
The Role
As a Sr Planning Engineer, you will have the opportunity to manage capacity of Lumen’s SS7 and AIN (Signaling System #7, Advanced Intelligent) networks, contribute to high-dollar facility cost savings, and work on projects to simplify and consolidate Lumen’s legacy voice infrastructure. Your contributions will have a direct impact on the business through savings, TDM removal, and overall network simplification. This role reports directly to Sr Manager Planning and is considered an Individual Contributor. The team you will be working with is collaborative, experienced, transparent, and values challenging work, diversity of thought, team success, and likes to have fun while producing amazing outcomes. The ideal candidate will exemplify Lumen’s 8 cultural beliefs of Teamwork, Trust, Transparency, Clarity, Courage, Customer Obsession, Growth Mindset and Allyship.
Location
This is a work from home position within the U.S.
The Main Responsibilities
- Primary planning of the SS7 (Signaling System #7) Network including STP (Signaling Transfer Points), SGX (Ribbon Signaling Gateway) and SCP (Service Control Points) platforms.
- Researching, designing, and ordering of SS7 links for optimization and consolidation efforts when required for install, augment, and/or disconnects.
- In-depth understanding of STPs (Signaling Transfer Points), SGX (Ribbon Universal Gateways), SCP (Signaling Control Points), SCE (Service Creation Nodes), CVAS (Communications Value-Added Services), and ELAP (Enhanced Location-Based Services Application Platform) /LSMS (Local Service Management System). Along with having a basic understanding of Voice Mailbox Platforms.
- Understanding and managing connections of devices from internal SS7 Platforms to External Platforms and supporting any switch initiatives.
- Leading consolidation efforts for the SS7 Network.
What We Look For in a Candidate
Required Qualifications:
- Bachelor's degree or equivalent education and relevant experience
- 6+ years of related experience
- In depth knowledge of SS7 protocols such as SIGTRAN (Signaling Transport), ISUP (ISDN User Part), and TCAP (Transaction Capabilities Application Part) along with understanding of CNAM (Calling Name), LIDB (Line Information Database), and CVAS (Communications Value-Added Services) databases
- Proficient in Microsoft Office Applications specifically EXCEL
- SQL ability is a plus
- Proven ability to handle moderately complex planning/engineering assignments without direct supervision
- Able to guide and give fellow co-workers feedback in a constructive manner
Preferred Qualifications:
- Inventory systems such as TIRKS, LIMS, PRO
- Circuit order systems such as CORE, BPMS, etc.
- Netbuild, SAP and Fireworks Project Creation
- Capacity systems – CDBI, VOCUS
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$80510 - $107340 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.
$84740 - $112980 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.
$88980 - $118630 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.
$93210 - $124280 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
What to Expect Next
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
Requisition #: 334901
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
