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Strategic Account Manager

Remote:

Full Remote

Contract:

Full time

Experience:

Senior (5-10 years)

Work from:

United States

Offer summary

Qualifications:

5+ years of experience in account management, Proven history of meeting sales targets, Strong understanding of SaaS and cloud technologies, Experience in nurturing client relationships.

Key responsabilities:

Identify and close upsell/cross-sell opportunities
Develop and maintain strong client relationships
Create and execute strategic territory plans
Collaborate with cross-functional teams for support
Monitor client performance metrics for optimization

Cloudinary https://cloudinary.com/

201 - 500 Employees

See more Cloudinary offers

Job description

We seek a driven and passionate Strategic Account Manager to join our team to drive growth and retention for our strategic accounts. As a Cloudinary Account Manager, you will be responsible for nurturing and retaining existing client relationships and identifying and closing new growth opportunities across Cloudinary’s full suite of products. Prior experience managing strategic accounts and selling Saas in the enterprise space is required. This person must be a self-starter who can create a large business pipeline and help customers achieve their goals.

If you are passionate about helping clients succeed in the digital world and thrive in a fast-paced, innovative environment, we want to hear from you! Apply now to join our team as a Cloudinary Account Manager.

Responsibilities:

Identify and close upsell and cross-sell opportunities to maximize revenue from existing accounts.

Develop and maintain strong relationships with key stakeholders within client organizations.

Create, develop, and execute strategic territory and account plans

Understand clients' business objectives and challenges to position Cloudinary's solutions effectively.

Collaborate with cross-functional teams, including Sales, Customer Success, and Product, to deliver exceptional service and support to clients.

Act as a trusted advisor to clients, providing guidance on best practices for media management and optimization.

Monitor client usage and performance metrics to identify areas for improvement and optimization.

Maintain accurate and current account and opportunity forecasting within internal sales tools.

Stay updated on industry trends, competitive landscape, and emerging technologies to better serve clients.

Ensure customer satisfaction and retention.

About You:

5+ years of experience in a quota-carrying role

Proven history of over-achievement and meeting targets in account management and sales roles within the SaaS industry

Strong understanding of cloud-based technologies and services

Excellent communication and interpersonal skills, with the ability to effectively present technical information to both technical and non-technical audiences

Ability to work independently and as part of a team in a fast-paced environment

Willingness to travel for client meetings and industry events.

Why Join Cloudinary:

Opportunity to work with cutting-edge technology and industry-leading clients.

A collaborative and inclusive work culture that values creativity, innovation, and diversity.

Competitive compensation package with performance-based incentives.

Flexible remote work options and opportunities for career advancement and professional development.

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