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Workplace Experience Manager

Remote:

Hybrid

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Tallinn (EE)

Offer summary

Qualifications:

Experience in Workplace/Facilities/Office Management, Attention to detail and multitasking skills, Fluency in Estonian and English, Proficient in Google Suite and Slack, Ability to handle confidential information.

Key responsabilities:

Ensure the Tallinn office is efficient and welcoming
Manage landlord relationships and contracts
Track office budgets and expenses
Organise mail, invoices, and sensitive documents
Plan team events and foster company culture

Bolt Fintech: Finance + Technology Unicorn https://bolt.eu/

1001 - 5000 Employees

HQ: Tallinn

See more Bolt offers

Job description

<gh-intro>
<text>

We are looking to hire a Workplace Experience Manager to join our People & Workplace team in Tallinn, Estonia

</text>
</gh-intro>

<gh-about-us>
<title>About us</title>

<text>

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

</text>

</gh-about-us>

<gh-role-detail>

<title>About the role</title>

<text>

The Workplace Experience Manager is responsible for maintaining a high service level, running daily operations, and driving a cost-effective Workplace Experience function while making sure the local team has a supportive and effective work environment.

</text>
</gh-role-detail>

<gh-responsibilities>

<title>Main tasks and responsibilities:</title>

<point>Ensure the Tallinn Office is a welcoming and efficient place to work, handling maintenance, and addressing any space issues.</point>
<point>Manage relationships with the landlord and service providers, including negotiating contracts, overseeing agreements, and organising invoices.</point>
<point>Keep track of office budgets and expenses, ensuring compliance with company guidelines.</point>
<point>Organise and manage mail, invoices, and sensitive documents, while coordinating with HQ support functions like Finance, Legal, IT, and Real Estate</point>
<point>Plan team events and celebrations, foster a positive company culture, assist local teams, and adapt to the dynamic needs of a growing company.</point>

</bulletpoints>
</gh-responsibilities>

<gh-requirements>

<title>About you:</title>

<point>You have experience in Workplace/Facilities/Office Management and possess a hands-on, positive attitude with a passion for supporting others.</point>
<point>You are skilled in attention to detail, multitasking, prioritisation, and focus.</point>
<point>You have excellent spoken and written Estonian and English, with additional languages being a plus.</point>
<point>You are proficient in Google Suite, Slack, and familiar with MacBooks and videoconferencing tools.</point>
<point>You handle confidential information carefully and communicate effectively with international teams.</point>
<point>You are capable of effective communication, conveying messages clearly and accurately across all organisational levels.</point>

</bulletpoints>
<text>

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
</text>
</gh-requirements>

#LI-Hybrid