E-Commerce Accounts Receivable Specialist

GrowthAssistant is seeking a skilled and motivated E-Commerce Accounts Receivable Specialist. This role is integral to supporting various accounting and financial operations-related tasks. The ideal candidate will thrive in a fast-paced environment, possess strong attention to detail and organizational skills, and have a background in financial operations or accounting.

Salary: Up to Php 90,000 depending on experience

The Benefits:

• Work From Home
• Attendance, Performance, and Referral Bonuses
• Paid Holidays and Time Offs
• Health Insurance Card

The Requirements:

• 1+ years experience with Hubspot or similar CRM (sales and customer support functions)
• Prior experience managing accounts (direct client-facing comms - strong verbal and written is required)
• Experience in a subscription-based environment 
• 3+ Years of Accounts Receivable experience
• 1+ years experience with Stripe or similar platform
• Intermediate Excel experience (v-lookup, pivot tables and basic formulas)
• Basic experience with G Suite, Slack is a must-have
• Experience with Quickbooks is preferred

The Role:

• Proactive outreach to clients re: pending bill due date
• Reactive outreach to clients with delinquent bills
• Maintain complete records on all accounts including detailed notes on collection efforts
• Process incoming payments in CRM and Stripe in compliance with financial policies and procedures
• Perform day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data
• Be the point of escalation, and bookkeeping, for payment inquiries such as missing payments, incorrect payment amount, and other payment-related issues, and triage escalations to the payment leads
• Create and generate invoices in Quickbooks or similar software and record/track in CRM
• Check CC Failed payments and follow up with customer (Dunning Process)
• Change contact info in Stripe as needed
• Manual Invoicing w/in Stripe
• Check new subscriptions in Stripe and document accordingly in Hubspot
• Manually log wire transfers or check deposits from Strip communication, mark as ‘paid’ in stripe and document deal in Hubspot 
• Inventory management reconciliation