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Tax Analyst (Indirect Tax Process & Technology)

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Bachelor’s degree in Business or related field, 0.5-5 years work experience required, Expertise with Microsoft products, Experience with tax software a bonus, Understanding of Tax Compliance Lifecycle preferred.

Key responsabilities:

  • Collaborate to improve client efficiency
  • Handle and resolve client requests
  • Ensure timely communication with clients
  • Analyze business processes and recommend solutions
  • Support telecommunication tax software implementations
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DMA SME https://dmainc.com/
501 - 1000 Employees
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Job description

Position Summary

DMA’s Telecommunication group collaborates with a wide array of DMA Consulting, Tax & IT teams to help our clients improve operational efficiencies, leverage new or existing technologies to upgrade tax software or drive automation, and perform research and analysis for a client’s best tax position. We assist our clients by providing indirect tax services focusing on continuous improvement of their transaction tax operations, systems, and processes.

 

Essential Duties and Responsibilities

  • Client-Centric Approach - Work closely with customers to understand their needs, promote customer satisfaction, retention, and success.
  • Client Request Handling - Monitor, analyze, resolve, report, and document inbound client requests.
  • Client Communication - Ensure clients are provided high-quality and timely communications on all service components and deliverables.
  • Process & Impact Analysis - Review and analyze business process inputs, document variables and constraints, define the prospective outcomes, and recommend solutions.
  • Research and Analysis - Provide analysis and solutions to client requests. Perform data analysis in support of tax software and integration testing.
  • Tax technology Solution Implementation – Provide telecommunication tax support to tax software solution implementations.
  • Telecommunication and Communication Tax SME – Provide knowledge and guidance for client support as related to telecommunication and communication taxation and taxability.

 

Education and Qualifications

  • Bachelor’s degree in Business, Accounting, Computer Science, or related field required
  • 0.5-5 years related work experience in a professional environment required
  • Excellent interpersonal, prioritization, and time management skills
  • Ability to convey indirect tax technology best practices and operate as a SME to clients
  • Expertise with Microsoft products (Excel, Word, PowerPoint, Visio)
  • Experience with tax software or telecommunication taxes a bonus.
  • Understanding of Tax Compliance Lifecycle preferred (Indirect, Sales, Use Tax)
  • Minimal Travel required 

 

#LI-REMOTE 

#LI-AL1 

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Microsoft Excel
  • Microsoft Word
  • Time Management
  • Social Skills
  • Prioritization
  • Microsoft PowerPoint

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