Job Description:
JOB SUMMARY:
Vertex is looking for an Indirect Tax Technology Analyst (LATAM or APAC) who will analyze VAT and technical requirements and implement those during monthly updates in the Vertex® VAT Compliance product (‘VVC’). This role will appeal to a detail oriented, creative thinker that enjoys problem solving and is interested in VAT, and in tax software/technology. The Tax Technology Specialist will work closely together with the Tax Research Solutions and Development Teams.
VVC processes data imported by our customers to provide signature ready VAT Returns, Filing Reports, and Intrastat returns (incl. related e-files). You will be part of the team that makes sure every transaction makes its way to the right place on the right return, is monitoring announced compliance changes for all countries VVC supports and is analyzing and implementing these changes to the VAT forms and reporting’s, as well as, adding new countries to the coverage (e-)reports.
While supporting and implementing the content, this team aligns with internal stakeholders to offer the best value to our customers. This means our team members need to understand not only the VAT but also the technology aspects of VVC.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
- Keep track of sources where VAT compliance changes are announced and maintain links to the right tax office websites. Monitor these VAT changes in the respective VAT legislations on a continuous basis, as well as obtain information from the respective Tax Authorities
- Identify, understand, document, and communicate relevant changes in the VAT law or regulations that could have an impact on VVC, to the team, on a continuous basis
- Perform maintenance of VVC by translating the VAT compliance changes – including, but not limited to updates of VAT rates, rules, forms, e-file schema - to technical input for VVC, and document the changes made
- Research on new returns / countries to implement
- Content design and implementation of new returns / countries
- Populate databases to support various types of testing’s
- Perform quality assurance tasks following documented processes
- Support customer service by answering questions / solving issues pertaining to VAT rates, rules, returns, enhancements, or bugs, via a ticketing system
- Support our dynamic environment, using agile methodologies, collaborating with other departments, contributing time, effort, and ideas
- Enhance job knowledge by attending educational workshops; reviewing professional publications; establishing personal networks, participating in professional societies, developing and/or maintaining proficiency in the latest personal productivity tools is a plus (ex. Alteryx, Power BI, etc.)
SUPERVISORY RESPONSIBILITIES:
KNOWLEDGE, SKILLS AND ABILITIES:
- Ability to interact effectively with internal stakeholders
- Expertise and knowledge in Latin America or Asia Pacific region’s Indirect Taxes and Reporting is a must
- Expertise and knowledge in EMEA region’s Indirect Taxes and Reporting is an asset
- Capability to teach, develop and train
- Capability to multi-task and prioritize to meet team goals, commitments and KPIs
- Ability to work effectively in multi-jurisdictions/regions
- Ability to understand VAT information and to formulate interpretations and developing the ability to judge how those affect / apply to VVC
- Ability to develop a good understanding on how customers would use VVC
- Ability to work without supervision. Latitude for independent decision making
- Ability to apply professional concepts, experience, and company objectives to perform an in-depth analysis of situations or date to resolve complex issues in creative ways
- Ability to listen and understand information and communicate the same
- Strong English communication skills (oral, written, presentation and facilitation)
- Result oriented, customer focused, and exhibit good interpersonal skills
- Team player with strong collaboration skills
- Ability to set the right priorities with strong time management skills
- Life-long learner
- Proficiency in Microsoft Office packages
EDUCATION AND TRAINING:
- Bachelor’s degree in Accounting, Taxation, Finance, Data Science, or similar degree is required
- Obtained or actively pursuing one or more of the following: Juris Doctorate (J.D.), Master in Taxation, MBA, CMI or CPA certification (active or inactive) is preferred.
- Six (6) plus years in a multi-jurisdictional environment with emphasis on Indirect Tax
- Industry or consulting (LATAM or APAC regions) experience is a plus
- Experience with Vertex or other tax engines is a plus
- Or equivalent combination of education and/or experience
Other Qualifications
The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners.
• Communicate with Clarity - Be clear, concise, and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.
• Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule – better is the enemy of done. Don’t spend hours when minutes are enough.
• Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.
• Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes.
• Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions.
COMMENTS:
The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.