Offer summary
Qualifications:
High school diploma or equivalent, Previous customer service or call center experience preferred, Excellent verbal communication skills, Basic computer proficiency, Commitment to continuous learning.
Key responsabilities:
- Answering calls from Medicare beneficiaries and qualifying needs
- Transferring qualified callers to sales agents
- Providing excellent customer service and professionalism
- Maintaining a UA rate of 20% or lower
- Participating in special projects and meetings