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Product Consultant with English - Remote job

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

Romania

Offer summary

Qualifications:

Advanced English skills, Detail-oriented, Available for afternoon and night shifts, Customer support experience preferred, Communication and negotiation skills.

Key responsabilities:

Provide client support via phone
Create support documentation
Respond to call-outs in time
Prioritize and manage cases
Build relationships with customers

CGS Romania XLarge https://romania.cgsinc.com/

1001 - 5000 Employees

See more CGS Romania offers

Job description

Short Company Description

Ca angajat CGS Romania vei beneficia de un program de lucru flexibil, in functie de nevoile tale, cat si vei participa la sesiuni de formare si training-uri intensive pentru a iti imbunatati cunostintele si pentru a putea sa iti indeplinesti cu brio atributiile. Te vei alatura unei echipe entuziaste si dinamice ce te va ajuta la dezvoltarea unei cariere de succes, intr-un mediu fun si interactiv, inconjurat de prieteni.

#FriendsWorkingTogether

Requirements

We are looking for persevering and energetic people like you, who want to develop both personally and professionally! If you have the same aspirations, join the #CGSDreamTeam!

We are looking forward to getting to know you!

So, if you have the following, make sure to let us know!

Advanced English skills.
Detail oriented.
Available to work afternoon and night shifts.
Work experience in customer support will be considered an advantage but it's not mandatory as we provide necessary training.
Communication and negotiation skills.

Responsibilities

Help the customers: provide client support via phone.
Provide support, including procedural documentation.
Respond within agreed time limits to call-outs.
Prioritize and manage cases.
Establish a good working relationship with customers and other professionals.

We Offer

Private medical subscription;
Meal Tickets;
A 7card Subscription;
Incentives and also bonuses for our employees - financial and non-financial;
The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS.