Offer summary
Qualifications:
1+ year in customer service or sales, Fluent in Ukrainian, Intermediate English, PC skills in Word and Excel, Ability to work night shifts, Strong experience with clients.Key responsabilities:
- Communicate with VIP clients via multiple channels
- Analyze complaints, enhance customer experience
- Create personalized activation plans for clients
- Daily analysis of client activity and performance
- Manage deposits and withdrawals for VIP clients