Offer summary
Qualifications:
Proven track record in customer support, Strong verbal and written communication skills, Ability to analyze complex situations, Familiarity with CRM tools, Willingness to work flexible schedules.Key responsabilities:
- Handle inbound support calls empathetically
- Respond promptly to customer emails
- Troubleshoot and resolve various customer issues
- Process payments and maintain records accurately
- Collaborate with team members for best practices