Renewals Account Manager - US Time Zone (Remote, IND)

​​#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

CrowdStrike is seeking Renewals Account Managers to be part of a team responsible for ensuring that our customers are successful and thriving with our next generation endpoint technology. You will proactively collaborate with the partner and the customer -- focusing on driving on-time renewals and growing our ARR.

The ideal candidate will have a strong track record of success, organization and discipline, and hail from a SaaS or security company. You will need to be detail-oriented, strong communicator, as well as a creative problem solver.

What You'll Do:

• Manage the contract renewal cycle.

• Provide quotes to channel partners

• Ensure delivery of quote to end customer

• Consult with partner and customer to answer any questions

• Manage process through booking

• Communicate the value of CrowdStrike products to ensure growth in licenses and per endpoint revenue.

• Team with the Account Manager to ensure a seamless customer experience.

What You'll Need:

• Track record of meeting or exceeding expectations in an individually focused, quota carrying role.

• Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements. 

• Technical aptitude and ability to learn new concepts quickly.

• Exceptional written and verbal communication skills demonstrated through email, conference calls, and internal meetings

• Must be a self-starter with the ability to work independently or in a team environment

• A curious nature with a desire to learn and a competitive spirit.

• High level of comfort handling objections and negotiations.

• Excellent time management skills.

• Security or SaaS sales experience

• Customer Success/Service background

• Prior experience using Salesforce or another CRM solution

• 2 years+ or equivalent experience in consulting or account management – particularly in cybersecurity.

• Bachelor's degree from an accredited college or university or relevant experience.

• Able to work US working hours (6.30pm IST to 3.30am IST)

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Benefits of Working at CrowdStrike:

• Remote-first culture

• Market leader in compensation and equity awards with option to participate in ESPP in eligible countries

• Competitive vacation and flexible working arrangements

• Physical and mental wellness programs 

• Paid parental leave, including adoption 

• A variety of professional development and mentorship opportunities

• Access to CrowdStrike University, LinkedIn Learning and Jhanna

• Offices with stocked kitchens when you need to fuel innovation and collaboration

• Birthday time-off in your local country

• Work with people who are passionate in our mission and Great Place to Work certified across the globe