Offer summary
Qualifications:
3-5 years in client service or account management, Section 125 Cafeteria Plan certification within one year, Exceptional communication and problem-solving skills, Ability to work independently with minimal supervision, Familiarity with FSA, HRA, HSA is a plus.
Key responsabilities:
- Manage client experience and inquiries proactively
- Build strong client relationships and address concerns
- Conduct meetings to ensure service-level agreements
- Utilize data tools for client engagement and education
- Explore opportunities for process improvement