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Customer Support Happiness Officer (Slovakian)

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Junior (1-2 years)
Work from: 
Canada, California (USA), United States

Offer summary

Qualifications:

Previous customer support experience preferred, Proficiency in Slovakian and English, Strong problem-solving skills.

Key responsabilities:

  • Provide exceptional customer service via email and live chat
  • Translate product content into Slovakian
  • Moderate translations by team members
  • Maintain a calm and positive attitude
Strikingly logo
Strikingly Internet Startup https://www.strikingly.com/
51 - 200 Employees
About Strikingly
Strikingly lets you build a gorgeous, mobile optimized website in minutes. For your business, organization, or personal branding, a good-looking site is necessary for your online legitimacy in the Mobile Age. With no code or design at all, you can set up a professional website in under 30 minutes, and it'll look great on your phone, tablet, and computer. Check it out at http://www.strikingly.com/. We're hiring! Please see: http://www.strikingly.com/s/careers . Our mission is to give everyone the power to turn their creative ideas into reality and build brands around them. See why: http://www.strikingly.com/s/manifesto
See more Strikingly offers

Job description

Job Overview

We are in search of a dedicated Bilingual Slovakian - English Happiness Officer, specializing in customer support. This role entails delivering exceptional service through our email and live-chat platforms, characterized by professionalism and a friendly demeanor. Our ideal candidate will possess a genuine passion for assisting others while demonstrating the ability to remain composed in high-pressure situations.

Key Responsibilities

  • Provide exemplary customer service via email and live chat
  • Translate product content into Slovakian with the aid of user-friendly tools
  • Regularly moderate translations completed by fellow team members
  • Maintain a calm and positive attitude during challenging customer interactions

Required Skills

  • Proficiency in both Slovakian and English
  • Outstanding communication abilities
  • Strong problem-solving skills
  • Passion for delivering exceptional assistance to customers

Qualifications

  • Previous experience in a customer support role is preferred
  • Proven bilingual communication skills in Slovakian and English
  • Capability to thrive in a fast-paced work environment

Career Growth Opportunities

We are committed to fostering professional development within our team, encouraging continuous learning, and providing pathways for advancement in your career.

Company Culture And Values

Our organization cultivates a supportive and collaborative work atmosphere where teamwork and open communication are highly valued. We are eager to welcome individuals who are proactive in creating positive experiences for our customers and colleagues alike.

Employment Type: Full-Time

Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Internet
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Transitional Bilingual EducationCustomer Support

Other Skills

  • Verbal Communication Skills
  • Problem Solving
  • Calmness Under Pressure
  • Professionalism
Are you interested?

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