Offer summary
Qualifications:
High school diploma; bachelor's preferred., Proven customer service experience., Excellent verbal and written communication., Strong problem-solving and multitasking skills., Proficiency in customer support software..Key responsabilities:
- Serve as first contact for customers.
- Address inquiries with empathy and efficiency.
- Troubleshoot technical issues with guidance.
- Process orders, returns, and refunds accurately.
- Collaborate with teams to resolve complex issues.