Admin Assistant (voice)

This is a remote position.

Role Name: Admin Assistant

Schedule:

• 40 hours per week, 12 PM to 9 PM Wauwatosa, WI Time with 1 hour unpaid break
  

Client Time: Wauwatosa, WI Time

Client Overview

Join a dynamic estate settlement company at the forefront of asset liquidation and financial management. This innovative firm specializes in efficiently settling estates, providing comprehensive services to families and courts during sensitive times. Utilizing cutting-edge project management tools and custom platforms, the company streamlines complex processes, ensuring transparency and accuracy in every transaction.

Job Description

As a Virtual Assistant, you’ll be pivotal in driving operational efficiency for this forward-thinking estate settlement firm. You’ll leverage your expertise across various digital platforms to manage critical administrative tasks, support client communications, and contribute to the smooth execution of estate liquidations. This role offers a unique blend of administrative prowess and client service, with the potential to grow into a key position within the company. Your ability to navigate multiple software systems and handle diverse responsibilities will be crucial in supporting the firm’s mission to provide exceptional service during sensitive life transitions.

Responsibilities

• Orchestrate day-to-day administrative operations using advanced project management tools like Monday.com
  
• Craft and manage comprehensive estate settlement reports utilizing Google Sheets
  
• Oversee communication channels, managing inboxes and calendars with precision
  
• Provide first-line support for client inquiries, potentially including phone interactions
  
• Execute follow-ups on billing and client-related matters, ensuring smooth financial processes
  
• Collaborate with the auction division to streamline listing administration across e-commerce platforms
  
• Adapt to and master new technologies and platforms as the company evolves
  

Requirements

• Excel in Microsoft Excel and Google Sheets, with a strong mathematical aptitude
  
• Demonstrate clear and effective English communication, both written and verbal
  
• Possess experience with modern project management tools, particularly Monday.com
  
• Show familiarity with CRM systems and proficiency in client communication platforms
  
• Exhibit strong independent work ethic and efficient multi-tasking abilities
  
• Display meticulous attention to detail and superior organizational skills
  
• Adapt to a flexible schedule, potentially including evening hours (5 PM to 9 PM CST)
  
• Embrace a dynamic role that spans back-office tasks and potential client interactions
  
• Thrive in a part-time environment with prospects for full-time growth